2019 Freightliner Business Class M2 technical service bulletins
328 technical service bulletins and manufacturer communications cover the 2019 Freightliner Business Class M2, including one warranty extension.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair...
- Technical Service Bulletin for Grote OEM and Alliance Aftermarket Headlamp Replacement
- Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and DiagnosticLink Issues
- Fleet Communications for NFD Lower Oil Plug Location
- Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI
- Technical Service Bulletin for New Grill Design
- Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and Diagnosticlink Issue
- CX Advocate for NOx conversion low faults
- CX Advocate for turbo oil drain cracking
- Important Campaign Information letter for SF695 – Campaign Replaced by F1012
- CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test...
- CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
- CX Advocate for repairing seat occupancy sensor (TSB 91-016-FTL)
- Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top...
- CX Advocate for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed (SS 3155-FTL)
- Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
- Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change...
- Service Solution for M2 mirror wind noise
- Parts Bulletin for Powertrain Power Distribution Module (PTPDM) Kit Replacement
- Service Solution for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed
- CX Advocate for Legacy M2 – Misrated Engines in Emergency Vehicles (SF695)
- Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
- CX Advocate for MDEG Updates
- Revised Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change...
- CX Advocate for NOx conversion low faults
- Customer Advisory Letter for Proactive Air Compressor, Resonator, and Suction Line Replacement
- Important Campaign Information Letter for SF695 – Cummins Engine Emergency Vehicle Calibration
- Revised Important Campaign Inofrmation letter for SF671
- Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI. REVISION: 3 new SRTs and repair...
- CX Advocate communication for NOx conversion low faults
- CX Advocate communication for clutch bolts
- Technical Service Bulletin for New Final Drive Over Heat Diagnostic
- Service Solution for Thread Spring Pin Suspension Alignment & Installation
- Field Service Campaign Owner Reminder Postcard small population
- Field Service Campaign Owner Reminder Postcard large population
- Customer letter regarding variable speed water pump.
- My Communications for SSI DEF Header Warranty Policy Extension for B6 7 Engines Model Years 2017-2021
- Extended Warranty Policy for certain Cummins B6.7 engines with SSI DEF headers for EPA and CARB Emissions...
- Important Campaign Information letter for SF671 Campaign Suspended
- Important Campaign Information letter for SF671
- Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI. REVISION: If you find modifications to...
- Revised Emissions Recall: Cummins DEF Sensor Shortage
- Important Campaign Information letter for FL974
- Emissions Recall: Cummins DEF Sensor Shortage
- Field Service Campaign for Beverage Body Frame Rail 50 KSI
- Revised Field Service Campaign for Common Telematics Platform Software Update
- Field Service Campaign for Common Telematics Platform Software Update
- Important Campaign Information letter communicating that SF660 Field Service Campaign is Replaced by FL967.
- Revised Field Service Campaign for Drag Link Tapered Joint
- Field Service Campaign for Drag Link Tapered Joint
- Revised Freightliner Service Bulletin for Replacing an Auto Baud Rate Detecting Bulkhead Module with a...
- Updated Freightliner Service Bulletin for Heater Hose Reduced Clearance May
- Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
- Customer Advisory Letter for M2 Front Steer Arm â Drag Link Ball Joint Connection Inspection
- Service Solution for DD8 Engine Harness Chafing Air Compressor Suction Line.
- Freightliner Service Bulletin for Heater Hose Clearance
- Equipment
- Vibration Damper Replacement
- Freightliner Service Bulletin for Insulated Automatic Transmission Cover Plate
- Freightliner Field Service Campaign for Freightliner M2 DD5 Fan Hub Fasteners
- Service Solution for M2,108SD, 114SD Coolant Level Sensor P/N 06-93316-002
- Customer Advisory Letter for 80KSI Frame Reinforcement Installation on specific Business Class M2 equipped...
- Updated Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7.
- Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown
- Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
- Tech Talk discussion on 2019 m2 dd8 AC inop.
- Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown
- Updated Freightliner Service Bulletin for Rerouting Wiring Harness to Reduce Chafing
- Tech Talk discussion on SCR hydrolysis chamber.
- Updated Freightliner Service Bulletin for Espar Service Information
- Warranty Policy Letter for battery tags
- Service Solution for M2 Rear Suspension Knock
- Revised Freightliner Service Bulletin for netized Fill Neck for Six-Gallon DEF Tanks
- Detroit Emission Recall for Certain Detroit DD5 quick launch engines that are registered in the state of...
- Email from DDC Service Engineering regarding a fuel pump replacement on a population of 18 MY2019-2021...
- Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
- Revised Technical Service Letter for Fault Code SPN 2629 FMI 10 on GHG21 936.917 DD8 Dual Stage Turbo with...
- Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available
- Warranty Information Letter for Body Builder/Truck Equipment Manufacturer Demonstration Program.
- Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes
- Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance
- Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters
- Tech talk discussion on M2 VIN KN8076 shutting down intermittently.
- Warranty Information Letter for Detroit Bearing Failures
- Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps
- Technical Service Letter for Detroit Bearing Failures
- Customer Advisory Letter for Freightliner M2 Forward-Frame Extension Hood Mount Bracket Gusset Installation.
- Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring
- Freightliner Service Bulletin for Access to Front Brake Zerk Fittings
- Tech Talk continued discussion on DD8 reoccurring NOx issues.
- Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing
- Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing
- Technical Service Letter for Fault Code SPN 2629 FMI 10 on GHG21 936.917 DD8 Dual Stage Turbo with MCM...
- Revised Customer Advisory Letter for Hendrickson Primaax EX 69,000 lb Tri-Axle Rear Air Suspension...
- Tech talk discussion on DD8 reoccurring NOx issues.
- Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide
- Tech Talk discussion on M2 dash says"park brake not set".
- Revised Technical Service Letter for Detroit DT12 TCM GHG17 Only; Bootloader Update
- DDC Technical Service Letter for GHG17 DD Platform Heavy Duty Oil Pan Drain Plug Inserts
- Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring
- Tech Talk discussion on M2 Firetruck surging on high idle.
- Detroit Diesel Special Publication informing about Heavy Duty Friction Style Belt Tensioner Kit. This...
- Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change
- Random shutdown due to battery cable arching
- Revised Customer Advisory Letter for Fan Hub Fastener Inspection in Business Class M2 Vehicles with DD5...
- Tech Talk discussion about power steering fluid.
- Tech Talk discussion on M2 door lock/unlock function inoperative.
- Tech Talk discussion on spun rod replacement and low 2318RPM overspeed fault code.
- Customer Advisory Letter for Fan Hub Fastener Inspection in Business Class M2 Vehicles with DD5 Engines
- Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
- Tech Talk discussion on M-2 gauges inoperative at times.
- Tech Talk Discussion for M2 mirror shake
- Tech Talk discussion on M2 firetruck surging on high idle.
- Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3,...
- Customer Advisory Letter for Hendrickson Primaax EX 69,000 lb Tri-Axle Rear Air Suspension Height-Control...
- Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to...
- Service Bulletin for Powertrain PDM and Main PDM Bracket Modiï¬cation
- Warranty Information Letter informing that to ensure that DTNA policies and service network practices...
- Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance
- Important Campaign Information letter announcing Dealer Travel for Campaign Performance
- Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change
- Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkÃÂÃÂÃÂî 8.12...
- OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available
- Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility
- Service Bulletin for Front Lighting Ground Splice Pack Failure
- Customer Service Announcement for DiagnosticLink Software Update Reminder
- Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces
- Freightliner Service Bulletin for Rerouting Wiring Harness to Reduce Chafing
- Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change
- Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020,...
- Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change
- Warranty Information Letter for Warranty Training Online
- Warranty Policy Letter for Handling for Authorized Service Location Part Transfers
- Warranty Policy Letter for Chassis Progressive Damage Policy Change
- Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program
- Warranty Information Letter for Warranty Long Block Program Change
- Service Bulletin for Lengthening the Backup Light Harness
- Freightliner Service Bulletin for Front Axle Spacer Replacement
- Service Information Bulletin for Cylinder Block Porosity Repair for DD5 and DD8 egnines
- Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and...
- Field Service Campaign revision for Detroit Axle M2 Chassis Stabilizer Bracket Inspection
- Service Solution for M2 ABS Wiring Harness Rubs On Forward Cab Mount
- Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy,...
- Freightliner Service Bulletin for vibration troubleshooting
- Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and...
- Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and...
- Service Solution for OBD16 M2, C2, 108SD & 114SD Allison transmission not shifting due to harness chafing.
- Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness
- Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs)...
- Important Campaign Information announcing that a revised bulletin for SF588 Medium Duty DD8 Engine Updates...
- DDC Emission Recall for GHG17 MDEG Platform DD8 â Software Reprogramming For California Inspection...
- Important Campaign Information Letter announcing that revisions to DDC bulletins D19M5 and D19R2 are...
- Service Bulletin on guidelines for repairing or replacing an electrical harness.
- Service Bulletin for A/C system receiver-drier replacement guidelines.
- Field Service Campaign for Medium Duty DD8 Engine Updates
- Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment...
- Field Service Campaign revision for Detroit Axle M2 Chassis Stabilizer Bracket Inspection.
- Important Campaign Information Letter announcing that a revision for D19M4 as a REV2 exists and is...
- Service Bulletin for M2 Surge Tank Shunt Line Clamp Replacement
- Camshaft Position (CMP) sensor terminal fretting due to vibration for DD5 and DD8 engines.
- Customer Advisory Letter communicating how to replace the TitanX radiator quick fill/drain fitting.
- Service Bulletin for severe duty main PDM installation for vehicles operating in severe moisture and/or...
- Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7.
- Service Bulletin revision to an earlier submission of SB54-308 for October 2019 (19MC2968)
- Service Bulletin about the powertrain PDM and Main PDM bracket being modified to reduce stress and...
- Important Campaign Information letter announcing a revision to D19M4 exists and can be found on...
- Customer Advisory Letter concerning certain Meritor disc brake caliper mounting bolts
- Service Campaign to inspect and fix stabilizer brackets for damage.
- Service bulletin describing that the DiagnoticLink screen images for Chassis ECU programming have ben updated.
- Service Bulletin describing changes made to the Powernet Distribution Box (PNDB) for better fuse retention.
- Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner...
- DDC Emission Recall for GHG17 MDEG Platform DD8 Software Reprogramming For California Inspection and...
- Service Bulletin on Dealer Product Report
- Service Bulletin for Air Cleaner Modifications for Dusty Environments
- Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement
- Service Bulletin for Equiflo Fuel System Breather Tube Inspection
- Warranty Policy Change for Delivery-Related Changes: Electronic Proof of Delivery and Loose Component...
- Tool Letter for ICC5 Programming Cable
- PowerNet Assessment Tool Repair Procedure
- Communication to assist the field with service vibration issues on DTNA vehicles
- Tool Letter for New Final Drive Pinion Cover Install Tool
- Tool Letter for New Final Drive Driver Controlled Differential Lock Spring Compressor
- Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
- Document sent out by Service Systems Development to fix issue related to DD13 engines built between June 5...
- Service Systems Development provided document to service locations on price list reflects current charges...
- Service Bulletin to provide instructions to replace Ignition Control System.The ICU3 is no longer...
- Service Bulletin to fix vehicles which may have an incorrect transverse torque rod tower bracket installed...
- Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized...
- Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
- Warranty Policy Letter to communicate Detroit Return Changes
- Warranty Information Letter updated to communicate warranty system updates.
- This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting...
- Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
- DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on...
- Updates to troubleshooting guides in Diagnostic Link with newest version
- The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17...
- HDEP GHG17 engines are not equipped with turbo wastegates
- Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
- Service Information Bulletin for DD5 Aftertreatment Systems
- Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine...
- Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC...
- Service Information Bulletin for Symptom Diagnostics
- Warranty Information Letter
- Training Solution created by DTNA to provide guidance to customers when searching for service information...
- Service Bulletin provided to customers regarding ICU3 to ICU3S Replacement
- Recall Bulletin- Brake Caliper Mounting Bolts
- Forward Chassis Wiring Harness
- Steering Intermediate Shaft Replacement
- DiagnosticLink support programming of both chassis and powertrain ECUs
- Engine Low Coolant Sensor
- Ss 1034220 ssi
- Sb54311 ICU Odometer Programming
- Sb54308 Chassis ECU Programming
- Fp00024 Cable-Tie Reference
- Customer Advisory Letter on Missing Transmission Cooler Line Bracket and Clamp
- Ss 1034171
- Service Bulletin M2 Heated Windshield Modification
- Brake Caliper Mounting Bolts
- Service Bulletin New "Natural Gas Vehicle Information" Webpage
- D18M7 ? Replaced by Recall D18R7 (FL802)
- FL783 Dealer Bulletin Brake Caliper Mounting Bolts
- FL783
- FL794 Recall Campaign- Brake Caliper Mounting Bolts
- FL794
- 30mm Air Disc Brake Caliper Bolt Torque Adapter DSNCHA018005
- Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
- Service Information Bulletin
- Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
- Chassis ECU Programming
- FL794 Brake Caliper Mounting Bolts Dealer Bulletin
- Letter to customer on Coverage Extension GHG17 After Treatment
- Technical Bulletin fp54076 Commodity Harness Ordering
- Dealer Bulletin Freightliner Steering Shafts
- Service Solution: 1033988, SPN 879 or 881 FMI 6 Fault Codes
- Service Bulletin 9818- Repainting Plastic Bumper Components
- Service Bulletin 9815- Paint Finish Standards
- SS1033890 DD5
- Recall FL783- Brake Caliper Mounting Bolts
- Allison Transmission Cooler Quick-Connect Fittings
- Service Solution 1033889- Hydromax Hydraulic Brake Booster Pump Function Logic
- Important Warranty Information to Freightliner and Western Star dealers on Transporter Photo Requirement...
- FL772-Dealer bulletin for Brake Caliper Mounting Bolts recall
- Release of DiagnosticLink® 8.08 Service Pack 2
- Freightliner M2 Roof Repair
- Customer / Dealer Advisory: M2 All-Wheel Drive Passenger Side Step Modification
- Customer Advisory Letter- Telematics Connections
- Operating Hours for the Customer Assistance Center
- 0508-18
- 0504-18
- If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label
- With the start of production on February 12, 2018, the fasteners used to assemble Airliner rear suspension...
- The right-hand cab panel on New Cascadia can come into contact with the right-hand chassis-side fairing...
- A new design for the M2 grille went into prduction on February 5, 2018
- 0501-18
- Aeo18M4 Field Service Campaign D18M4
- MY18M4-Bulletin-02-MAY-2018 Field Service Campaign D18M4
- Fp00020 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
- Fp46907 Steering Intermediate Shaft Replacement
- Sb54299 ICU3 to ICU3S Replacement Guidelines
- MY18M4_Bulletin_02-MAY-2018 Field Service Campaign D18M4
- 0404-18 GHG17 DD8
- SF552 Medium Duty DD5 AC Dryer Hardware Updates
- 0311-18
- Sb2042 Coolant Overflow Hose
- Sb2046 ABA Hose Clamp Torque Values
- Sb4256 Enabling M2 Exhaust Brake Lights
- Sb4641 Adjusting Tilt Lock Force on TRW Steering ColumnsB
- Sb4725 DAVCO Preheater Fault Code SA 33 SPN 6897 FMI 6B
- Sb4937 2013 OBD GHG14, 6-Gallon DEF Header Suction Line Connection Broken by Ice PressureB
- Sb9815 Paint Finish StandardsB
- Sb15020 Alternator Remote Sense WiringB
- Sb31034 Towing ProceduresB
- Sb49038 Magnetized Fill Neck for Six-Gallon DEF TanksB
- Sb49039 Cleaning DEF Line ConnectorsB
- Sb54105 Fresh Air Warning Buzzer Disable
- Sb54107 Changing Odometer Units
- Sb54109 RAMI Antenna
- Sb54122 ICU3 Service Cluster AvailableB
- Sb54148 Radio and Integrated Thin-Film Antenna Troubleshooting, and Field Service UpdatesB
- Sb54194 Required Maintenance for Freightliner-Branded and Delco Cassette Players
- Sb54202 Rerouting the DDEC IV Relative-Humidity-Sensor Harness
- Sb54296 Fuel Level Sending Unit RetrofitB
- Sb54298 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure GaugeB
- Sb60157 Roof Noise, M2 and 108SD 114SD Day CabsB
- Sb98020 Axalta Paint Finish CareB
- Service Solution SS 1033289 BHM Fault Code SPN 524249 / FMI 7
- Ss 1032728
- Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7
- Ss 1032974
- Fuel Level Sending Unit Retrofit
- Technical Publications Ordering
- Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
- Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines
- Service Solution SS 1032998 M2 mirror wind noise
- Service Solution SS 1032989 – BHM Fault Code Changes
- Replacing or Upgrading Airliner 40K Transverse Torque Rods
- Rear Brake Calipers and Anchor Plates.
- Sb9815 Paint Finish Standards
- Sb83155 Espar Service Information
- 54-280
- 26-50 - M2
- 35-30
- 33-28
- 54-275
- Sb2650 M2 Shift Cable Noise, Allison Transmissions
- Sb4932 DEF Gauge Reading Incorrectly
- Sb3131 Huck-Spin 2 Changeover
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