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January 31, 2020 Service bulletin

Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs)...

Freightliner technical service bulletin 20CSA-01 for 2015-2020 Freightliner Cascadia, 2016-2020 Freightliner Columbia and 2015-2020 Freightliner Business Class M2 and others.

Bulletin number
20CSA-01
Component
Engine and engine cooling
Summary
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.

Owners of these vehicles have filed 14 complaints in the engine category.

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