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July 23, 2020 Service bulletin

Customer Service Announcement for DiagnosticLink Software Update Reminder

Freightliner technical service bulletin 20CSA-09 for 2015-2021 Freightliner Cascadia, 2015-2021 Freightliner Business Class M2 and 2015-2021 Thomas Built Buses Saf-T-Liner C2 and others.

Bulletin number
20CSA-09
Component
Engine and engine cooling
Summary
Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.

Owners of these vehicles have filed 15 complaints in the engine category.

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