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April 22, 2020 Service bulletin

Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program

Freightliner technical service bulletin WP20-005 for 2010-2021 Freightliner Cascadia, 2010-2021 Freightliner Business Class M2 and 2010-2021 Thomas Built Buses Saf-T-Liner C2 and others.

Bulletin number
WP20-005
Component
Equipment
Summary
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.

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