2024 Mazda CX-50 technical service bulletins
194 technical service bulletins and manufacturer communications cover the 2024 Mazda CX-50.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain...
- Some customers may complain about any of the following 1. Infotainment Center Display does not provide the...
- Mazda Connected Services
- Description
- This Service Alert supersedes the previously issued service alert listed below
- This Service Alert supersedes the previously issued service alert listed below
- This Service Alert supersedes the previously issued bulletin(s) listed below
- This Service Alert supersedes the previously issued SA(s) listed below
- Description
- CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no...
- This SA supersedes the previously issued SA(s) listed below
- COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC...
- This Service Alert supersedes the previously issued SAs listed below
- Updated software release for concerns with mazda connect infotainment system
- Description
- This SA supersedes the previously issued SA(s) listed below
- This SA supersedes the previously issued bulletin(s) listed below
- This Service Alert supersedes the previously issued SA listed below
- This Service Alert supersedes the previously issued SA(s) listed below
- Description
- This SA supersedes the previously issued SA(s) listed below
- This service alert supersedes the previously issued service alert listed below
- This SA supersedes the previously issued SA(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- Intermittent battery discharge
- Description
- During PDI, an indentation in the rear bumper may be noticed, or in some cases, the
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- Description
- This Service Alert supersedes the previously issued M-Tip(s) listed below
- This SA supersedes the previously issued bulletin(s) listed below
- This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are...
- This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted...
- This SA supersedes the previously issued SA(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- Check engine light ON with DTC P20F8:00 stored
- There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may complain that a door beltline molding is loose, fell off, or is missing.
- Crack in the door side of the front seat cushion trim
- Symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA02_10014
- Symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA01_10014...
- There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is...
- Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall...
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter...
- Mazda Connect Services
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Some customers may experience that the fuel lid and charge lid do not lock or unlock during door...
- When inspected, the differential or PTO oil is dark or black
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- Distortion in the front windshield causing a distorted view
- There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer...
- Some customers may complain about a rattle from the sunroof (panorama roof) area
- Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH...
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle...
- The Mazda DCA-8000 is required for all warranty battery testing
- Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was...
- This service information provides testing and charging procedures in order to promote proper battery...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA01_10014)
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate...
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Some customers may complain that the fabric part of the seat is fraying
- During PDI, an indentation in the rear bumper may be noticed, or in some cases, the
- Mazda Connected Services
- Some customers may experience a Connected Vehicle failure
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be...
- Mazda Connected Services
- Clunk noise from the rear brakes when starting to drive
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement
- A tapping/rattling noise may be noticed from the valve train area
- Recall notifications remain on the center display even after a recall is performed
- Wiper blade contact with the A-pillar trim, with or without a chattering noise
- Frequently Asked Questions (FAQ) for Mazda Connected Services.
- Mazda Navigation Live Traffic information is available on the following 2 systems
- Frequently Asked Questions (FAQ)
- The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore...
- Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- Front inner brake pads wear out faster than the outside
- The Mazda DCA-8000 is required for all warranty battery testing
- Wear/peel-off of the leather steering wheel surface causing a poor appearance
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error...
- Some customers may complain about a rattle noise coming from the engine compartment when accelerating or...
- Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile...
- Some customers may experience that despite placing the MagSafe®-equipped iPhone® at the center of the...
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- Stains appearing on the hood, roof and/or trunk of the vehicle
- NOTE: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in
- This information will give you the necessary knowledge to respond to customers concerns of Smart Brake...
- The CX-50 has new and revised features that are different from previous models, and may be difficult to...
- Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC...
- Qi Wireless Charger symptom troubleshooting.
- Some customers may complain about scratches on the instrument cluster lens.
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel...
- The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle
- Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as...
- When the power windows are operated many times without being fully closed, small errors of the window...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Auxiliary key blank cutting procedure
- The removal and installation procedures for front seat components are missing from MGSS. Please follow...
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC...
- Some customers may experience the following concerns: The liftgate or the trunk lid will not unlock even...
- Some automotive cleaning products contain strong acid or alkali
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very...
- Some customers may complain about color discrepancies (brightness differences) of the image displayed on...
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- Some customers may experience that the liftgate or the trunk lid will not unlock even when the vehicle is...
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission...
- Some customers may report a rattle from the sunroof (panorama roof) area
- Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting...
- Steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after...
- NOTE: Before proceeding, perform MGSS Vehicle Inquiry (MGSS -> Other Applications -> Warranty Veh. Inq. ->...
- Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC...
- Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started...
- Qi Wireless Charger symptom troubleshooting
- When folding down the rear seat back, there is a possibility that the seat belt buckle may
- When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate...
- Some customers may complain about color discrepancies (brightness differences) of the image displayed on...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics...
- At PDI, it may be found that the outer door handle is missing the cover around the key cylinder.
- Some customers may complain about any of the following: 1. Infotainment Center Display does not provide...
- MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program
- Exterior trim heat damage when parked near a glass building or Low-E windows
- Qi Wireless Charger Symptom Troubleshooting
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