Mercedes-Benz EQS 450 recalls

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025070005.

Recall number 25V366000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V‑115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Risk

An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy

Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025050003/4.

Recall number 25V255000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."

Risk

An air bag that is damaged during deployment can increase the risk of injury in a crash.

Remedy

Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge. Owner notification letters were mailed February 7, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025010005.

Recall number 24V960000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Risk

A sudden loss of drive power increases the risk of a crash.

Remedy

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2024060002.

Recall number 24V372000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.

Risk

Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.

Remedy

Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6373. MBUSA's number for this recall is 2023070009.

Recall number 23V464000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Risk

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2023060009.

Recall number 23V405000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.

Risk

Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.

Remedy

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2023060004.

Recall number 23V360000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

Risk

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2023070013.

Recall number 23V309000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk

An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2022080002.

Recall number 22V493000 · Recall details

What is wrong

Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.

Risk

A tow ring that detaches during vehicle transport or loading can increase the risk of a crash or injury.

Remedy

Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020070019/20.

Recall number 22V467000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.

Risk

A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.

Remedy

Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 22V190000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

Risk

Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

Remedy

Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2022040010.

Recall number 22V189000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.

Risk

Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.

Remedy

Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2022040013.

Recall number 22V167000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured.

Risk

Improperly secured electrical connections can increase the risk of a fire. In addition, an improperly secured ground connection may cause the left headlight to not function, affecting visibility and increasing the risk of a crash.

Remedy

Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2022030019.

Recall number 22V112000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).

Risk

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2022010006.

Recall number 21V00J000 · Recall details

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.

Risk

Driver distraction can increase the risk of a crash.

Remedy

MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 21V931000 · Recall details