2010 Mercury Milan: steering wheel locks up

Filed Nov 14, 2024 · Steering · OH

The contact owns a 2010 Mercury Milan. The contact stated while driving at various speeds, the steering wheel was difficult to turn. Additionally, the contact stated while driving 30-35 MPH, the steering wheel seized inadvertently. There were no warning lights illuminated. The contacted depressed the brake pedal and pulled over to the side of the road and parked the vehicle. The contact stated that upon returning to the vehicle, the vehicle was restarted, and the steering wheel was no longer seized, but the steering wheel was difficult to turn. The contact was able to drive the vehicle; however, the failure recurred while driving. The dealer was notified of the failure and informed the contact that the failure was related to the federal safety agency Campaign Number: 15V340000 (Steering); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Jun 4, 2023 · Electrical, Steering · CA

Power steering fault. Steering wheel locks up.

Filed Dec 6, 2020 · Driver assistance, Electrical · 200 miles · MI · crash · 2 injuries

Power steering hydraulic locked on me twice while driving first time I was on express way and hit wall 2nd time I knew what was about to happen and of course steering locked and I almost crashed again this needs to be addressed because my research shows me folks have died from this but because it's not enough deaths it won't be recalled this is crazy why recall 2011 that has same part and not 2010

Filed Oct 10, 2019 · Steering · 65,003 miles · NY

Tl* the contact owns a 2010 mercury milan. While driving 60 MPH, the steering seized and the power assist warning indicator illuminated. The contact managed to veer to the shoulder of the road. When the vehicle was turned off and restarted, it failed to reset. The contact managed to drive home. The contact scheduled an appointment with bright bay lincoln (1174 sunrise hwy, bay shore, ny 11706, (631) 666-6720) on october 10, 2019. The contact referenced the federal safety agency campaign number: 15v340000 (steering). The manufacturer was made aware of the failure and offered assistance with the repairs. The failure mileage was approximately 65,003.

Filed Jul 22, 2019 · Steering · 88,000 miles · TN

Power steering activ trak warning came on displaying service power steering soon will driving to the store. Less than a mile down the road the steering wheel locked up. The activ trak said service power steering now. Very dangerous. The part needs to be recalled. Obviously there is still a substantial amount of 2010's on the highway. Despite the plant that it was manufactured in the part if still faulty and then recall needs to be honored on the 2010's as well before a life is lost or someone is seriously injured from losing control.

Filed May 6, 2019 · Steering · 145,000 miles · OH

Tl* the contact owns a 2010 mercury milan. While reversing out of the driveway, the power steering seized and the steering wheel could not be turned. The manufacturer was contacted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 145,000.

Filed Mar 2, 2019 · Steering · 200,000 miles · SC · crash

I was driving about 30 MPH on a back street going home and my steering locked on me and I got a message that power steering system assist fault. I could not turn the wheel at all and then a message system advantrac popped up. I had no control of the wheel and I stopped real quick and ran into a ditch. Thank god no one was around and did not get hurt.

Filed Mar 2, 2019 · Steering · 102,000 miles · IL

Steering locks up when in motion, backing up. Powersteeringassistfault or serviceadvancetrac comes up on the dash. This is a recall on 2011 - 2015 milans, which have the same engine and assembly. There are over 150 listed complaints on the federal safety agency site for 2010 models. There needs to be a recall on 2010 models. Is this a safe condition to drive with? Who is responsible when the failure endangers drivers and passengers.

Filed Nov 23, 2018 · Steering · 41,450 miles · PA

Tl* the contact owns a 2010 mercury milan. While driving 40 MPH, the steering wheel seized and the power steering assist and service advancetrac warning indicators illuminated. The vehicle was able to be coasted to the side of the road. The contact powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was driven to the contact's residence. The contact called stoltz ford of st. Mary's at (814) 781-1010 (located at 988-s st marys st, st marys, pa 15857) and a diagnostic appointment was scheduled. The manufacturer was not notified of the failure. The approximate failure mileage was 41,450.

Filed Apr 7, 2018 · Steering · 72,000 miles · AK · crash

Driving up icy curve up hill, service power steering now came on. Vehicle lost all steering locked and ran off road. Now it's in a super human steering mode in my driveway where its been since the incident. Was being driven by my daughter with my other 4 elementary students on icy roads in alaska. Ford is willing to kill families I see. 72,000 miles. Called dealer and said send me all information from my scan. Never heard back from kendall ford in anchorage.

Filed Mar 26, 2018 · Steering · 147,000 miles · FL

Tl* the contact owns a 2010 mercury milan. The contact stated while driving, the steering wheel seized as the power steering warning light illuminated before and during the failure. The vehicle was taken to the dealer brandon ford (9090 e adamo dr., tampa, fl 33619) where it was diagnosed with a failed steering gear and tie rod. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 147,000.

Filed Feb 10, 2018 · Steering · 76,000 miles · CA

My wife was driving the car in the parking of a busy shopping center when unexpectedly she was unable to steer the car as the steering wheel locked up on her. She almost crashed but luckily was able to avoid the car as she was attempting to make a turn. Received two errors (1) service power steering now and (2) service advancedtrac. From what I'm researching it seems that there is a recall for the 2011 model but the 2010 even though these are the same components...? Car has 76k miles.