2024 Ram 2500 technical service bulletins
308 technical service bulletins and manufacturer communications cover the 2024 Ram 2500, including 5 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
- Warranty Newsletter – Volume 11, Issue 4
- WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019
- FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement...
- Fuse block - pwr distribution
- Fuse block - pwr distribution a/c
- Tow Nav Menu Option Unavailable
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
- Switch
- Airbag Warning Light On or Intermittent
- Radiator - engine cooling
- Switch and bezel - front door
- Sensor - turbocharger speed
- R1H ubq/ueq
- Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction...
- Injector - fuel
- Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
- Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately
- Core – heater
- Switch – headlamp
- 1) If the lamp contains moisture, do not replace it immediately
- Backup Camera Poor Image Quality Inspection
- Blind Spot Alert Trailer Type Conventional Goose / 5th Displays On Cluster
- Outlet - air conditioning & heater
- If customer concern diagnosis leads to suspect u-joint issue with the prop shaft, u-joint service kit...
- Bearing
- HD Front and Rear Prop Shafts Increase U-Joint Usage If customer concern diagnosis leads to suspect...
- Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt...
- Verify "Z" part number availability
- On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions...
- Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays...
- Instrument Panel Cluster (IPC) Flicker Turn By Turn The
- Radio Volume Jumping Up To Max Volume After Radio Wake Up
- Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More
- No Wireless Charging Or Slow Wireless Charging
- 1) If the fog lamp contains moisture, do not replace it immediately
- Light Random Tick Noise From The Engine.
- Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the...
- Traffic Sign Assist Unavailable – Service Required The
- Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Service Electric Sway Bar Lamp On In Cluster
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Customer States Navigation is Inaccurate, Showing Wrong City or State.
- Cummins 6.7L Air Filter Replacement DTC P0299 Customers must experience a Malfunction Indicator Lamp (MIL)...
- Harman R1H Uconnect 5 Radio Software Flash Error Codes
- Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs...
- Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
- Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
- Outer Belt Molding Has Excessive Gap Customers may comment on the following: SYMPTOM: ● The outer belt...
- Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink® Customer Care at...
- Hands-Free Voice Concerns Including No Voice Pickup, Muffled Audio, Distortion, or Intermittent Microphone...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- Module - trailer brake & towing control
- Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- Hemi Water Pump Coolant Leak Inspection
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Seatbelt Slow Retraction.
- Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
- Customer states Navigation is inaccurate, showing in wrong city or state.
- Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may...
- Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
- Verify "Z" part number availability
- Order regular part number for New, Unsold and Warranty units only
- If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience...
- Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
- Heated Seats And Heated Steering Wheel Inoperative
- Detector - evaporative system integrity module
- When installing the new replacement pipe, do not remove or replace the O-ring that comes pre-installed on...
- Front Axle Disconnect (FAD) Electrical Connector Design Change On Replacement Axle Assemblies.
- Not applicable to vehicles built for US market
- Core - heater
- Intermittent Uconnect Box Requires Service Message
- 1. General Parts Update The recommended air filter for 2019 Model Year (MY) and newer 6.7L Cummins...
- Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction...
- Driveline Vibration
- Cummins Valvetrain Noise Diagnostics Customers may comment on one or more of the following: ● Ticking noise
- On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions...
- Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing
- Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
- Exterior Front Lamps Condensation Clearing Procedure Some customers may report that on occasion vehicle...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Light Random Tick Noise From The Engine
- TPMS Handling & Installation Best Practices
- Customer Indicates Tire Pressure Monitoring System (TPMS) Lights On Dash.
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Radio Does Not Turn On Automatically When Vehicle Is Started
- When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD...
- Door speaker Inoperative or No Sound
- Unresponsive 4WD Shifter, Service 4WD Light Illuminated
- Lamp - dome
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades...
- Central ADAS Decision Module (CADM), Long Range Camera Front (LRCF), Advanced Driver Assist System (ADAS)....
- Tire Pressure Monitor (TPM) Service Information
- 115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the...
- Module - engine controller
- NOTE: Not applicable to vehicles built for US Market
- Bumper Mounted 7 Pin Trailer Tow Connector
- Emissions Recall 41C
- Module
- Warranty Newsletter – Volume 11, Issue 6
- Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA)...
- Power Seat Not Adjusting Customers may experience one or more of the following: ● Driver and/or passenger...
- Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Rear Axle Locker Inoperative, Service Axle Locker Message Displayed
- LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP...
- D-19-02
- Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts
- Antilock Brake System (ABS) Light On. Diagnostic Trouble Code (DTC) C0044-01 Set. Discussion: Follow the...
- Radio: Capture software version from radio
- Frame
- Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
- Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- Front Left Power Seat Back Will Not Recline Customers may experience the following: ● Front left power...
- Parking Brake Pad When replacing the park brake pedal pad, please use the correct labor operation code
- Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL)...
- Display
- Oil Leak In Transfer Case Rear Output Shaft Seal Customers may experience the following: ● Oil leak from...
- Switch - steering wheel right & left
- Adjuster
- Telematics Box Module Verify Z part number availability
- Clicking Noisse from Engine At Idle Customers may comment on the following: ● A clicking noise from the...
- Rear Defogger Solder Terminals Detached.
- Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key...
- Heavy Duty Exhaust Gas Recirculation (EGR) Value Customers must experience a Malfunction Indicator Lamp...
- Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security...
- 6 control unit
- Clicking Noise From Engine At Idle Customers may comment on the following: ● A clicking noise from the...
- Antilock Brake System (ABS) Light On. Diagnostic Trouble Code (DTC) C0044-01 Set.
- Trailer Tow App Gauges Not Showing Data in Widget Screen
- Perceived Oil Leak From The Rear Of The Engine
- Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust...
- Apple CarPlay Does Not Complete The First Initial Wireless Connection.
- Valve body & control unit - transmission
- Flash: Air Suspension Control Module (ASCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Uconnect Box Require Service Message
- Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Camera - rear view
- Panel - b pillar lower trim
- Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes...
- Switch and bezel
- Converter - catalytic
- Transfer case bw 44-46
- Switch
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Malfunction Indicator Lamp (MIL) Illuminated
- Switch
- Rear Selective Thrust Washer Failure This is a proactive RSU Repair Procedure to be performed for all...
- Module
- Outside Exterior Mirror Power Extend And/Or Retract Is Not Fully Functional.
- The customer may experience an airbag light on or seat belt chime when buckled.
- Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 – ECU Application Software...
- Seal - output shaft
- Push to Start Button Has a Delay Switching Ignition Positions, DTCs (Diagnostic Trouble Codes), B1A7D-2A...
- Gear - reaction sun
- Switch Electronic range select Before replacing the switch electronic gear selector 68379834AB due to...
- Seat belt
- Switch
- Rear Selective Thrust Washer Failure This is a proactive RSU Repair Procedure to be performed for all...
- Trailer Tow Pages App Gauges Not Showing Data After Radio Update
- Rear Selective Thrust Washer Failure NOTE: This is a proactive RSU Repair Procedure to be performed for...
- Rear Selective Thrust Washer Failure Customers may experience a Malfunction Indicator Lamp (MIL)...
- Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction...
- Plate
- Transmission kit - with torque converter
- Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set...
- Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.
- Buzz Squeak Rattle (BSR) Noise From The Steering Shaft Front Bulkhead Boot Area While Turning The Steering...
- Open and close rear glass window 2 times and check seal is not hanging or loose
- Dome Lamp LED And Incandescent Bulb Servicing.
- Switch - headlamp
- Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable”...
- Battery Drain Suspected or "Identified" From USB or Media Hub
- Horn Sound Is Weak, Off Tone, Or Inoperative.
- Driver Side Air Vent No Air Flow
- Air bag - driver
- Wiper Motor Inoperative
- Driver Hears Noise, Static or Can Not Hear Phone Caller on Other End
- Transfer case bw 44-46
- Heavy Duty Exhaust Gas Recirculation (EGR) Valve Customers must experience a Malfunction Indicator Lamp...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on...
- Satellite Radio Displays “Satellite Hardware Error” Message
- Module
- Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or...
- Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
- Motor - windshield wiper & wiperunit - windshield wiper
- Wiperunit - windshield wiper, blade - front wiper.
- Wiperunit - windshield wiper, blade - front wiper
- Module - anti-lock brake system
- Leaking Power Steering Fluid from the Power Brake Hydro-Booster Assembly Customers may experience the...
- Valve
- Module - telematics
- Malfunction Indicator Lamp (MIL) Illumination
- On Board Diagnosis (OBD) Monitor Readiness Information
- Generator
- Rear Axle Differential Fluid Level Appears Low
- Checking Radio Software Level On A VP2 Radio
- Damper - strut
- Module - steering control
- Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the...
- Uconnect 5 w 8.4" display
- Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
- Navigation (NAV) Reboot When MOTA Fails The
- Instrument Panel Delamination The
- Radio Navigation Displays Message ?No Maps Available?
- Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
- FCA Caribbean Transportation Bulletin IT-23-01 Dealer Cleaning Program
- Transportation Bulletin T-23-01 Dealer Cleaning Program
- Audio Muted During A CarPlay Or Android Auto Phone Call
- Brake hydroboost When replacing the Hydrobooster Assembly for a warrantable concern, please save the...
- Malfunction Indicator Lamp (MIL) Illumination
- Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022
- FCA Caribbean Warranty Bulletin ID-22-10 Part Order Restriction Program ? Engine Control Module (ECM) ?...
- Lifter
- 2nd Row Center Seat Lazy Or Slow When Folding.
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- A/C Diagnostic LOP Change
- A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
- Water Quality When Mixed With Engine Coolant
- 3.5 inch - speaker assy P2
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