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July 16, 2019 Service bulletin

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating

Mazda technical service bulletin 07-002-19-3616 for 2004-2019 Mazda MAZDA3, 1998-2002 Mazda 626 and 2013-2019 Mazda CX-5 and others.

Bulletin number
07-002-19-3616
Component
Equipment: appliance: air conditioner
Summary
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

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