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July 8, 2022 Service bulletin

The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand...

Mercedes-Benz technical service bulletin LI82.85-P-075044 for 2017, 2020-2022 Mercedes-Benz E350, 2019-2021 Mercedes-Benz CLA250 and 2019-2022 Mercedes-Benz GLE 350 and others.

Bulletin number
LI82.85-P-075044
Component
Equipment
Summary
Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected iPhone, navigate to "Settings" -> "Accessibility" -> "Touch" and turn the "BackTap" option OFF.

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