Complaint Windows of the front doors poorly adjusted/sluggish Cause The settings of the front windows may...
Mercedes-Benz technical service bulletin LI72.10-P-069496 for 2011-2015 Mercedes-Benz ML350, 2016-2019 Mercedes-Benz GLE 350 and 2016-2017 Mercedes-Benz GLE 450 and others.
- Bulletin number
- LI72.10-P-069496
- Component
- Electrical system
- Summary
- Complaint Windows of the front doors poorly adjusted/sluggish Cause The settings of the front windows may be set incorrectly Remedy Adjustment of the windows or window guides as specified in AR72.10-P-1960GQS . A video with further information on instructions can be found in the attachment. Description of the videos: Safety Information: 1. AS00.00-Z-0011-01A Risk of injury with trapped or crushed fingers when performing removal/installation and adjustment work on hoods, doors, lids and sliding roof 2. AH67.00-P-0003-01FB Notes on avoiding damage to glass and windows of special protection vehicles Work Procedures: 1. Connect the operating switch to the door wiring harness and partially raise the window (not illustrated) 2. Slacken and remove the upper nuts on both spacers 3. Carefully lift the window off the spacer and move it towards the rear against the rear window guide 4. Lower the window again and check the offset between the spacer and the mounting holes at the rear and front 5. Adjust the mounting at the rear - The window must lie parallel against the rear guide along its entire length - Undo the fasteners of the bracket on the window lifter - Align the bracket with spacer to the bore in the window mounting, first in the longitudinal direction and then vertically - Tighten the fasteners of the bracket/window lifter (M6) 12 + 5 Nm - Fit the nut on the spacer at the top but do not tighten it 6. Adjust the mounting at the front - Lift the window; it must lie parallel against the rear guide along its entire length - Undo the fasteners for fore/aft adjustment - Align the bracket with spacer to the bore in the window mounting, first in the longitudinal direction and then vertically - Tighten the fasteners of the bracket/window lifter (M6) 12 + 5 Nm. Fit the nut on the spacer at the top and tighten it (M6) 12 + 5 Nm 7. Now tighten the nut on the rear spacer at the top (M6) 12 + 5 Nm 8. Check the movement of the window - On the outside of the window, mark the position of the window relative to the rear window guide with tape - Open and close the window several times - The movement of the window should run parallel and uniformly along the guide, free of any tilting motion - Repeat the adjustment procedure if necessary 9. To complete the adjustment, check the window for ease of movement. To do this, measure the power consumption of the window lifter motor. The maximum current draw is approximately 9 Amps while the window is being raised.
Owners of these vehicles have filed 113 complaints in the electrical category.
Vehicles covered
- Mercedes-Benz ML350 2011-2015 20112012201320142015
- Mercedes-Benz GLE 350 2016-2019 2016201720182019
- Mercedes-Benz GLE 450 2016-2017 20162017
- Mercedes-Benz AMG Gle43 2016-2019 2016201720182019
- Mercedes-Benz ML550 2011-2015 20112012201320142015
- Mercedes-Benz GLE 400 2016-2019 2016201720182019
- Mercedes-Benz ML250 2015 2015
- Mercedes-Benz AMG Gle63 2016-2019 2016201720182019
- Mercedes-Benz GLE300D 2016-2017 20162017
- Mercedes-Benz AMG ML63 2011-2015 20112012201320142015
- Mercedes-Benz GLE550E 2016-2019 2016201720182019
- Mercedes-Benz GLE350D 2016 2016
- Mercedes-Benz ML400 2013-2015 201320142015
- Mercedes-Benz GLE63S 2016-2017 20162017
- Mercedes-Benz ML320 2011 2011
- Mercedes-Benz ML450 2011 2011
- Mercedes-Benz ML500 2011-2015 20112012201320142015
- Mercedes-Benz Gle292 Coupe 2016 2016
- Mercedes-Benz AMG Gle63 S 2018 2018
- Mercedes-Benz ML63 2011 2011
- Mercedes-Benz GLE550 2017 2017
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