Electrical system

Bulletin number

CL - Comm Module OTA

Component

Electrical system

Summary

Dear Mercedes-Benz Owner: On behalf of Mercedes-Benz USA, LLC ("MBUSA"), thank you for being a part of the Mercedes-Benz family. We hope that you're enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you about an Over-the-Air ("OTA") Service Campaign to update the communication module software on certain Model Year 2019-2025 A-Class, C-Class, CLA, CLE, CLS, E-Class, EQB, EOE, EQS, G-Class, GLA, GLB, GLC, GLE/GLS, AMG GT 4-Door, and S-Class vehicles. This update includes quality-enhancing optimizations and product improvements.

Owners of these vehicles have filed 377 complaints in the electrical category.