Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject...
Mercedes-Benz technical service bulletin OTA-5497821/22 for 2024-2025 Mercedes-Benz E350, 2022-2024 Mercedes-Benz EQS 450 and 2024 Mercedes-Benz E 450 and others.
- Bulletin number
- OTA-5497821/22
- Component
- Electrical system
- Summary
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the coding for the electronic ignition lock control unit does not correspond to the latest series production configuration. The electronic ignition lock control unit will be updated to change the logic for locking and unlocking the vehicle via the door handles. To unlock the vehicle, the large outer contact surface of the door handle must be touched. To lock the vehicle, the small, recessed contact surface of the door handle must be touched. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.
Owners of these vehicles have filed 98 complaints in the electrical category.
Vehicles covered
- Mercedes-Benz E350 2024-2025 20242025
- Mercedes-Benz EQS 450 2022-2024 202220232024
- Mercedes-Benz E 450 2024 2024
- Mercedes-Benz S 580 2021-2024 2021202220232024
- Mercedes-Benz S 580 4matic 2022-2024 202220232024
- Mercedes-Benz EQE 350+ 2023-2024 20232024
- Mercedes-Benz S 500 4matic 2022-2024 202220232024
- Mercedes-Benz EQS 580 2022-2024 202220232024
- Mercedes-Benz Eqe 350 4matic 2023-2025 202320242025
- Mercedes-Benz E 450 4matic 2025 2025
- Mercedes-Benz AMG Eqs 2022-2024 202220232024
- Mercedes-Benz EQE 500 2023-2024 20232024
- Mercedes-Benz Eqs 450 4matic 2023 2023
- Mercedes-Benz Eqs 580 4matic 2023 2023
- Mercedes-Benz E 350 4matic 2025 2025
- Mercedes-Benz Redundant Eqe 350 4matic 2023 2023
- Mercedes-Benz AMG SL63 2022-2023 20222023
- Mercedes-Benz Redundant Eqs 450 2023-2024 20232024
- Mercedes-Benz Eqs SUV 580 4matic 2023-2025 202320242025
- Mercedes-Benz AMG SL55 2022-2024 202220232024
- Mercedes-Benz AMG Eqe 2023-2024 20232024
- Mercedes-Benz Eqs SUV 450 4matic 2023-2025 202320242025
- Mercedes-Benz AMG E 53 4matic+ Wagon 2025 2025
- Mercedes-Maybach S 580 4matic 2022-2024 202220232024
- Mercedes-Benz Eqe SUV 350+ 2023-2025 202320242025
- Mercedes-Benz S 580 E 4matic 2023-2024 20232024
- Mercedes-Benz S 500 2021-2024 2021202220232024
- Mercedes-Benz Eqe 500 4matic 2023 2023
- Mercedes-Benz Eqe SUV 350 4matic 2023-2025 202320242025
- Mercedes-Benz AMG GT63 2024 2024
- Mercedes-Maybach S 680 2022-2024 202220232024
- Mercedes-Maybach S 680 4matic 2022-2023 20222023
- Mercedes-Benz AMG S 63 E 4matic+ 2023-2025 202320242025
- Mercedes-Benz AMG SL43 2023-2024 20232024
- Mercedes-Benz AMG GT55 2024 2024
- Mercedes-Maybach Eqs SUV 680 4matic 2024-2025 20242025
- Mercedes-Benz E 450 4matic All-Terrain 2025 2025
- Mercedes-Maybach S 580 2021-2024 2021202220232024
- Mercedes-Benz Eqe SUV 500 4matic 2023-2025 202320242025
- Mercedes-Benz Eqs SUV 450+ 2023-2025 202320242025
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