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November 17, 2025 Service bulletin

Complaint The shift from 1st to 2nd gear may be uncomfortable under light load

Mercedes-Benz technical service bulletin LI27.60-P-079967 for 2015-2025 Mercedes-Benz C300, 2016-2022 Mercedes-Benz GLC 300 and 2020-2023 Mercedes-Benz GLE 350 and others.

Bulletin number
LI27.60-P-079967
Component
Power train
Summary
Complaint The shift from 1st to 2nd gear may be uncomfortable under light load. Cause Vehicles with engine M264 and transmission 725.0 may be equipped with specific software versions. Remedy Update Transmission Software (VGSNAG3). 1. Perform IPR and update transmission control unit software - see list of new software numbers below A0009027479 A0009027579 A0009027779 A0019026209 A0019025909 A0019025809 A0019025609 A0019024809 A0019024309 A0019024709 After updating the software, isolated/intermittent instances of the concern may occur. 2. Perform a standstill adaptation and reevaluate concern. The vehicle can be released if no longer present

Owners of these vehicles have filed 199 complaints in the transmission category.

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