2015 Mazda CX-9 technical service bulletins
247 technical service bulletins and manufacturer communications cover the 2015 Mazda CX-9.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This SA supersedes the previously issued SA(s) listed below
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing...
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement
- Following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle...
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Some customers may complain of signs of oil on the struts or shock absorbers
- Exterior trim heat damage when parked near a glass building or Low-E windows
- Speedometer replacement procedure
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- This service bulletin provides testing and charging procedures in order to promote proper battery...
- Accessory instructions can be found on OneMazda under Dealer Resources
- The Mazda DCA-8000 is required for all warranty battery testing
- Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote...
- Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission...
- Ethanol is becoming a common additive in gasoline
- Some customers may complain about high engine oil consumption
- Ethanol is becoming a common additive in gasoline
- This service bulletin provides information regarding the proper use of the driverâs floor mat to avoid...
- Navigation updates for tomtom navigation system.
- Accessory instructions can be found on OneMazda under Dealer Resources
- Exterior trim heat damage when parked near a glass building
- When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Subject: UPDATE
- Service reactivation and owner loyalty program (CSP10) - expires april 30, 2021
- The Mazda DCA-8000PM is required for all warranty battery testing
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Some customers may complain about high engine oil consumption
- New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in...
- When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine
- When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake...
- Warranty guidelines for returned transmission cores.
- Guide lines and photos to determine if fluid/oil seepage or leak is severe enough to require warranty...
- Clock failure after a battery disconnect
- The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is...
- Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be...
- Clock failure after a battery disconnect
- Mazda ids inoperative with vcm-ii license expiration message
- In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak...
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear...
- Some customers may complain of a check engine light on while driving the vehicle
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO...
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Check engine light on with DTC P0456 stored in the PCM memory
- Some automotive cleaning products contain strong acid or alkali
- This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination...
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts...
- On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle
- When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with...
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid...
- The Mazda GR8-1291 is required for all warranty battery testing
- Some customers may complain of signs of oil on the struts or shock absorbers
- If a vehicle has body vibration or steering wheel shimmy while driving and the root
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Exhaust pipe gasket open end
- Aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos...
- Electrical concern and/or multiple dtc's due to aftermarket device
- No GPS after tomtom navigation accessory installation
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Mazda North American Operations has approved an additional on-car brake lathe as an option for...
- Check engine light on with DTC P0456 stored in the PCM memory
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- BLUETOOTH® hands-free and/or text messaging related concerns
- Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may
- If you encounter any type of electrical concern (e.g, dead battery), interview the customer before...
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any...
- The Mazda GR8-1291 is required for all warranty battery testing
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine
- The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step...
- Ome customers may complain of a check engine light on while driving the vehicle
- Knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit,...
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Knocking noise from the front shock absorbers when driving over rough roads or speed bumps
- For certain 2014-2015 CX-9 AWD vehicles, the warranty coverage for power transfer unit (PTU) replacement...
- In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles,...
- Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for...
- Display shows inaccurate ambient temperature
- In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the...
- Abnormal Noise & Oil Leak from power transfer Unit Warranty Extension Program
- Audio, navigation and phone concerns with Mazda connect Infotainment system
- Navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after...
- Take caution when cleaning plastic headlight lenses
- Driver and/or passenger sunvisors drop by themselves
- Raising a vehicle with a jack CAN be dangerous if not done properly. the vehicle CAN slip off the jack and...
- When removing parts from a vehicle, take caution of this symbol "r"
- Ids update 101.00 and 101.02 is now available on MS3 under the "ids/infotainment" tab.
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit,...
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake...
- At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Workshop manual evap system leak inspection using the m-mds has been discontinued for some models
- Some vehicles may exhibit a touch screen that locks up (black screen) or does not respond
- Bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth®...
- Some customers may complain about improper operation of the auto-dimming mirror
- When reprogramming a control module, always use the GR-8 battery management system power supply mode
- Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with...
- Customers that are registered with tomtom to update their mazda tomtom system (using tomtom home software)...
- This article provides HVAC heater/defroster operating tips using mode selector dial
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend...
- This article provides HVAC heater/defroster operating tips using Mode selector dial
- When installing a navigation SD card, confirm that the card is unlocked
- Some customers may complain about a blurry rear view monitor display
- Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on...
- Some customers may complain about a blurry rear view monitor display
- Some customers may complain about a blurry rear view monitor display
- Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on...
- Some vehicles may exhibit a rattle noise and/or wind noise from the front door glass area while driving...
- Rattle noise and/or wind noise from the front door glass area while driving the vehicle
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Some customers may complain that the steering wheel is off center more than 3" even when driving straight...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Summary to be provided on a future date.
- Some vehicles may exhibit an engine coolant leak (a) between the lower radiator hose (b) and the...
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- Mazda guidelines for factory scheduled maintenance
- Engine Coolant Leak from lower radiator hose Some vehicles may exhibit an engine coolant leak (A) between...
- Excessive condensation or water within the headlamp assembly caustion
- Hands-free bluetooth module and/or text messaging troubleshooting procedure
- Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or...
- HandsFree bluetooth module and/or text messaging troubleshooting procedure
- Stains found on kpaint during PDI
- Battery test procedure requirements using the GR81291
- Engine Start /Stop Procedure with room fuse removed
- Passenger fAirbag deactivation (PAD) indicator light illumination
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear...
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may
- Condensation/Fog in front and rear combination lights
- Some vehicles may exhibit an unusual rattle/buzzing type noise from the presilencer when driving at...
- Some vehicles may exhibit an unusual noise while driving the vehicle
- Noise from fuel tank insulator Some vehicles may exhibit an unusual noise while driving the vehicles The...
- Usual rattle/buzz type noise from presilencer
- Some vehicles may experience vibration during acceleration and/or noise coming from the rear of the vehicle
- Some customers may complain that the doors do not lock / unlock when pressing the request switch
- Some customers may complain about one or more of the following concerns. 1. sms/text cannot be downloaded...
- The navigation system support for diagnostics, parts authorization, and parts exchange require contacting...
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts...
- Some vehicles may exhibit brake fluid seepage from the brake master cylinder reserve tank cap
- Some vehicles may exhibit either an audio screen that is locking-up (black screen) or an inoperative audio...
- Some customers may experience inoperative front door window auto-closing operation when using the window...
- Some customers may notice the power window(s) are either noisy or completely inoperative while operating...
- Some vehicles may experience MIL illumination with DTC P219A:00 and/or P219B:00 stored in PCM memory
- Some customers may complain about one or more of the following concerns. 1. sms/text cannot be downloaded...
- If replacement of the right side (RH) transfer oil seal (a), and transfer dust seal (b) are necessary, use...
- Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle
- Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe...
- Some vehicles may exhibit an abnormal steering feel and/or noise while driving the vehicle in freezing...
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit,...
- Symptoms mentioned below, which CAN be fixed with the latest software update (version 10.854 or...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Some customers may experience difficulty moving the selector lever out of p range after the vehicle has...
- Bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth®...
- In accordance with federal regulations, follow the procedure listed below when replacing a...
- Mazda north american operations received many requests from our dealers asking us to approve additional...
- This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any...
VIN decoder
See the problems and recalls for an exact car
Buying a used 2015 Mazda CX-9?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history