2014 Ram Promaster used buying checklist

Test for the problems owners report most

The most reported problems of this model year, with what to look for on the test drive.

• Grinding or squealing brakes9 owner complaints, usually around 4,000 miles

  Brake firmly from moderate speed: the pedal should feel firm and the car should stop straight, with no grinding or pulsing.

• Check engine light6 owner complaints, usually around 16,000 miles

  Start the engine cold and listen for knocking or ticking. Check for warning lights, oil leaks and a low oil level, and ask how often oil had to be topped up.

• Stuck in gear or won't shift6 owner complaints, usually around 15,000 miles

  On a test drive from a cold start, check that shifts are smooth, with no slipping, delays, shudder or jerking at low speed. Ask for transmission fluid service records.

Make sure these recalls were done

Recall repairs are free at any dealer of the brand. Ask the seller for proof, or have a dealer check the VIN.

• Power trainRecall number 20V582000, Oct 15, 2020
• Power trainRecall number 20V036000, Jan 23, 2020
• SeatsRecall number 19V333000, Apr 29, 2019
• SeatsRecall number 19V313000, Apr 18, 2019
• EquipmentRecall number 17V824000, Dec 21, 2017
• EquipmentRecall number 17V273000, Apr 25, 2017
• Electrical systemRecall number 16V253000, Apr 28, 2016
• TiresRecall number 14V633000, Oct 8, 2014
• SeatsRecall number 14V533000, Sep 4, 2014
• Exterior lightingRecall number 14V294000, Jun 4, 2014
• Vehicle speed controlRecall number 14V032000, Feb 4, 2014
• Service brakes, hydraulicRecall number 14V034000, Feb 4, 2014

Service bulletins worth asking about

Repair instructions the maker sent to dealers for known problems. Ask whether any of these repairs were done.

• SHAFT Axle Half Left Warning: Do not replace both axles due to one being damaged; the second replacement...Oct 27, 2026
• Remanufactured Half Shaft RT Warning: Do not replace both axles due to one being damaged; the second...Oct 27, 2026
• Outside Power Fold Rearview Mirror Noise Or Loose At PivotJun 12, 2026
• Starter - engineJan 13, 2026
• Transmission kitDec 10, 2024
• Malfunction Indicator Lamp (MIL) IlluminationSep 28, 2024

Before you pay

• Decode the VIN and make sure it matches the title, the registration and the car itself.
• Get a vehicle history report to check for accidents, salvage or flood titles and odometer problems.
• Ask for service records, especially oil changes and any transmission fluid service.
• Start the car from cold, and drive it at city and highway speeds for at least 20 minutes.
• Have an independent mechanic inspect the car before you sign anything.