For the last 2 months, a code comes up it says loss of electric power steering assist. It came up 15 times in two months. What happens is a steering wheel ceases up for a second or two and then the code goes away. This is something that could happen anytime especially if I have my grandchildren with me and ex steering wheel could freeze up and I wouldn’t be able to steer around an accident at an intersection or something. This is very hazardous to me and my family. There was a recall on some of the 2020 Toyota RAV4’s in the past. I’m telling you I’m not a liar. I do get this coming up this way too many times.
2020 Toyota RAV4: loss of power steering
5 of the 641 complaints about the 2020 Toyota RAV4 describe loss of power steering.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 1
Loss of power steering by model year
What owners say
Electronic power steering failure. Upon starting the car, the steering wheel has no power steering. The steering wheel can still be turned but requires a lot of force. There were no warning lights or messages on the dashboard or infotainment system before or after the issue. Toyota has issued recalls for this issue but informed me that my car is not covered under the recall, despite having the exact same issue on the exact same model described in the recall. (NTSHA ID: 20V373000, Toyota ID: 20TB11 / 20TA11) This is dangerous as it could have failed while driving, leading to an accident.
The contact owns a 2020 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 20V373000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 43,000.
I drove my car to work on 8/6/2022 at 1pm. Everythings were ok. At 10:30pm I started the engine. Put in gear and started to go I felt there is no power steering at all. It was so hard to turn. I left engine running and walk out make sure all the tires inflated. I went back to the car still no power steering. I tried to drive home without power steering assist. There was no warning lights. It took 20 min on freeway to drive home and still no power steering. If I turn on LTA then I will show LTA malfunction
The power steering failed suddenly. The car was driven for two hours (from nyc to philadelphia) then parallel parked on a city street and turned off. The car was restarted less than one minute after being turned off (to improve the parking job); the car started, and was able to drive in a straight line forwards and backwards, but the wheels could not be turned without significant force. The repair shop was unable to find anything wrong with the car other than a partially drained battery.
Service bulletins that may apply
- TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?), which may be...
- TT: Customer states that there is a squeak or groan noise from the steering column area when turning the...
- TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be...
- TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be...
- TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone
Related recalls
Steering: electric power assist system
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
- Risk
- A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371. Toyota's number for this recall is 20TB11 / 20TA11.
Recall number 20V373000 · Recall details
Questions about the 2020 Toyota RAV4 power steering loss
Is loss of power steering a common problem on the 2020 Toyota RAV4?
5 of 641 owner complaints about the 2020 Toyota RAV4 (1%) mention loss of power steering. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2020 Toyota RAV4?
There is 1 recall and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Toyota RAV4
Battery drain 27Overheating 27Fuel gauge 25Won't start 21Sunroof shattered 18Check engine light 14Adaptive cruise 13Stalling 12Lane assist 11Engine failure 9Jerking 9Loss of power 9Fuel pump 8Grinding brakes 7Water leak 7No deployment 5Fire or smoke 5Sudden acceleration 5
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