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January 9, 2020 Service bulletin

Some customers may complain of signs of oil on the struts or shock absorbers

Mazda technical service bulletin 02-002-20-3651 for 2004-2020 Mazda MAZDA3, 1999-2002 Mazda 626 and 2013-2020 Mazda CX-5 and others.

Bulletin number
02-002-20-3651
Component
Equipment adaptive/mobility
Summary
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

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