Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic...

Bulletin number

B341019

Component

Service brakes, hydraulic

Summary

Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.

Owners of these vehicles have filed 69 complaints in the brakes category.