Complaint The result from the XENTRY battery test does not match the current state of the battery

Bulletin number

LI54.10-P-071499

Component

Electrical system

Summary

Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy Follow guided tests as described.

Owners of these vehicles have filed 389 complaints in the electrical category.