Some 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit...
Ford technical service bulletin SSM 51131 for 2020-2022 Ford Explorer, 2020-2022 Ford Escape and 2020-2021 Ford Expedition and others.
- Bulletin number
- SSM 51131
- Component
- Unknown or other
- Summary
- Some 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Vehicles covered
- Ford Explorer 2020-2022 202020212022
- Ford Escape 2020-2022 202020212022
- Ford Expedition 2020-2021 20202021
- Ford Mustang 2020-2022 202020212022
- Ford Ranger 2020-2022 202020212022
- Ford F-250 SD 2020-2022 202020212022
- Ford F-350 SD 2020-2022 202020212022
- Ford Bronco Sport 2021-2022 20212022
- Lincoln Navigator 2020-2021 20202021
- Ford Transit 2020-2022 202020212022
- Ford Transit Connect 2020-2022 202020212022
- Lincoln Aviator 2020-2023 2020202120222023
- Ford F-550 SD 2020-2022 202020212022
- Ford F-450 SD 2020-2022 202020212022
- Ford Maverick 2022 2022
- Lincoln Corsair 2020-2022 202020212022
VIN decoder
See the problems and recalls for an exact car
Buying a used Ford Explorer?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history