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December 3, 2024 Service bulletin

Complaint Clanking noise from the area of the speakers in the doors

Mercedes-Benz technical service bulletin LI82.62-P-078631 for 2020-2024 Mercedes-Benz CLA250, 2020-2024 Mercedes-Benz GLE 350 and 2021-2025 Mercedes-Benz GLA 250 and others.

Bulletin number
LI82.62-P-078631
Component
Structure: body
Summary
Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Note: Please refer to this document in the warranty claim and, once diagnosis is completed, select the damage code depending on the component part that is causing the issue. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10-P-067691. Note: In this case, do not use the damage codes for the speakers in the warranty claim.

Owners of these vehicles have filed 42 complaints in the body category.

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