The message "Device detected at diagnostics connection See Operator’s Manual" appears sporadically in the...

Bulletin number

LI54.30-P-079004

Component

Electrical system

Summary

Complaint The message "Device detected at diagnostics connection See Operator’s Manual" appears sporadically in the multifunction display of the instrument cluster while driving (see picture in attachment). Cause For vehicles with HERMES 3.0, • A2389015700 • A2389015800 • A2389018400 • A2389018900 • A2389019000 • A2389019800 • A2579011200 • A2579012100 the above-mentioned message is sporadically displayed in the instrument cluster once the over-the-air update to software release E843 (Software part number A2389022409) has been performed. The coding was performed incompletely here. Remedy A relevant over-the-air software update campaign for the control unit N112/9 (HERMES) is in preparation. If the vehicle is already on site, the problem can be rectified by manually commissioning the control unit N112/9 (HERMES) with XENTRY: XENTRY. "N112/9 - Control unit for telematics services (HERMES)" -> "Adaptations" -> "Control unit commissioning" -> "Commissioning of previously installed control unit"

Owners of these vehicles have filed 255 complaints in the electrical category.