Only vehicles with a variable transfer case are affected
Mercedes-Benz technical service bulletin LI27.10-P-075869 for 2017-2024 Mercedes-Benz C300, 2003, 2020-2024 Mercedes-Benz E350 and 2016-2023 Mercedes-Benz GLC 300 and others.
- Bulletin number
- LI27.10-P-075869
- Component
- Power train
- Summary
- Complaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrations or jolting sensation may come from the drivetrain Cause Modified oil quality of the transfer case over time Remedy Check initial quick test for faults in the following control units N45 - All-wheel drive (ARS) N127 - 'Drivetrain' (PTCU) control unit Y3/8 - Transmission control for 9-gear transmission (VGS) N3/10 - Engine electronics for combustion engine If faults are present, process them as per the guided test in Xentry If no faults are present: Check the oil level of the transmission If the oil level is correct: Unplug the connector for the transfer cases control unit Reassess the vehicle on a subsequent test drive If the complaint no longer occurs: Perform an oil change of the transfer case according to WIS specifications After please complete all transfer case Tech-in processes located under VG control unit Adaptations tab - Resetting the oil service data - Calibration of N15/7 Perform road test of vehicle to bring transmission to operating temperature ( >60C ) Operate vehicle in full circle with steering at full lock - 5x to the left - 5x to the right Reassess the vehicle following the oil change and teach in If the problem continues to occur with the plug removed or after the oil change has been carried out: Create a TIPS case with the following data Initial quick test with fault freeze frame data EEPROM data from Y3/8 Transmission control unit EEPROM data from N45 All-wheel drive Injector performance data
Owners of these vehicles have filed 232 complaints in the transmission category.
Vehicles covered
- Mercedes-Benz C300 2017-2024 20172018201920202021202220232024
- Mercedes-Benz E350 2003, 2020-2024 200320202021202220232024
- Mercedes-Benz GLC 300 2016-2023 20162017201820192020202120222023
- Mercedes-Benz ML350 2015 2015
- Mercedes-Benz GLE 350 2017-2018, 2020-2024 2017201820202021202220232024
- Mercedes-Benz E300 2016-2019 2016201720182019
- Mercedes-Benz GLS 450 2017-2021 20172018201920202021
- Mercedes-Benz S550 2016-2017 20162017
- Mercedes-Benz GLE 450 2016-2017, 2020-2024 2016201720202021202220232024
- Mercedes-Benz E400 2017-2018 20172018
- Mercedes-Benz GL350 2017 2017
- Mercedes-Benz E 450 2019-2023 20192020202120222023
- Mercedes-Benz AMG C43 2016-2024 20172018201920202021202220232024
- Mercedes-Benz AMG E63 2018 2018
- Mercedes-Benz GLS 450 4matic 2022-2024 202220232024
- Mercedes-Benz CLS550 2015-2018 2015201620172018
- Mercedes-Benz S 580 2021, 2023 20212023
- Mercedes-Benz AMG Gle43 2016-2020 20162017201820192020
- Mercedes-Benz AMG Glc43 2017-2023 2017201820192020202120222023
- Mercedes-Benz S 580 4matic 2022, 2024 20222024
- Mercedes-Benz SL550 2017-2020 2017201820192020
- Mercedes-Benz AMG Gle53 2021-2022 20212022
- Mercedes-Benz CLS 450 2019-2023 20192020202120222023
- Mercedes-Benz G 550 2019-2024 201920202021202220232024
- Mercedes-Benz AMG C63 2019-2021 201920202021
- Mercedes-Benz S 500 4matic 2022, 2024 20222024
- Mercedes-Benz C450 2016-2017 20162017
- Mercedes-Benz S550 4matic 2016-2017 20162017
- Mercedes-Benz S560 2021 2021
- Mercedes-Benz AMG E53 2019-2023 20192020202120222023
- Mercedes-Benz GLE 400 2016-2019 2016201720182019
- Mercedes-Benz AMG G63 2019-2024 201920202021202220232024
- Mercedes-Benz AMG Gle53 4matic+ 2023-2024 20232024
- Mercedes-Benz GLS 550 2017-2019 201720182019
- Mercedes-Benz S 450 2018-2020 201820192020
- Mercedes Benz C 300 4matic 2018 2018
- Mercedes-Benz C350E 2019-2020 20192020
- Mercedes-Benz Gle 400 E 2024 2024
- Mercedes-Benz AMG E43 2017-2018 20172018
- Mercedes-Benz GLC 350 E 2020-2021 20202021
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