2019 Western Star 5700 technical service bulletins
294 technical service bulletins and manufacturer communications cover the 2019 Western Star 5700, including one warranty extension.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair...
- Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
- Service Solution for DT12 Oil Plug Ports
- CX Advocate for NOx conversion low faults
- CX Advocate for turbo oil drain cracking
- CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test...
- CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
- CX Advocate for GATS2.4 being expanding to DD15
- Service Solution for Power Steering Reservoir Fill Cap Venting
- Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
- Important Campaign Information letter for DDC D23M3
- CX Advocate for NOx conversion low faults
- CX Advocate communication for NOx conversion low faults
- CX Advocate communication for clutch bolts
- Technical Service Bulletin for New Final Drive Over Heat Diagnostic
- Customer letter regarding variable speed water pump.
- Updated Western Star Service Bulletin for HVAC Actuator Replacement
- Important Campaign Information Letter for DDC D21M1 Termination Date Extended
- Western Star Service Bulletin for DEF Connector Reinforcement Caps
- Revised Western Star Service Bulletin for Drive Line Vibration
- SF626 Western Star Window Replacement Inspection Notification
- Western Star Service Solution for Low Voltage Disconnect (LVD) Troubleshooting: Western Star 5700 and New...
- Western Star Service Bulletin for Key Fob ID Retention
- Service Solution for DT12 Harness Chaffing
- Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown
- Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
- Detroit Field Service Campaign for DT12 Transmission Drive Shaft Cover Plug Reseal
- Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown
- Warranty Policy Letter for battery tags
- Detroit Field Service Campaign for DT12 Gear Grind During Downshift Software Update.
- Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats
- DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to...
- Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available
- Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes
- Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to...
- Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance
- Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters
- Warranty Information Letter for Detroit Bearing Failures
- Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps
- Technical Service Letter for Detroit Bearing Failures
- TechTalk discussion on Fault Code 520342-17.
- Tech Talk discussion on 2019 Western Start Door Speakers INOP. Also discusses Speaker interrupts for 2018 M2.
- Tech Talk continued discussion on Fault Code 520342-17.
- Western Star Service Bulletin for Access to Front Brake Zerk Fittings
- Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring
- Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing
- Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing
- Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks.
- Revised Western Star Service Bulletin forDT12 PTO Upfit
- Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel...
- Western Star Service Bulletin for Powernet Troubleshooting Guide
- Revised Technical Service Letter for Detroit DT12 TCM GHG17 Only; Bootloader Update
- DDC Technical Service Letter for GHG17 DD Platform Heavy Duty Oil Pan Drain Plug Inserts
- Tech Talk discussion on Repeat engine smoothness control codes 5362/16.
- Tech Talk discussion on Western Star wipers
- Tech Talk discussion on SS 1034711 HADLEY MIRROR
- Detroit Diesel Special Publication informing about Heavy Duty Friction Style Belt Tensioner Kit. This...
- Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change
- Tech Talk discussion about power steering fluid.
- Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
- Tech Talk discussion on Fault Code 520342-17.
- Tech Talk Discussion for a Western Star 5700 fault code 2049-9 and 527-9.
- Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3,...
- Removable Front Tow Hook Changes
- Western Star Service Bulletin for DT12 Transmission Cooler Retrofit.
- Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to...
- Warranty Information Letter informing that to ensure that DTNA policies and service network practices...
- Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance
- Important Campaign Information letter announcing Dealer Travel for Campaign Performance
- Western Star Service Bulletin for Meritor Steer Axle Drum Brake Squeal
- Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change
- Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkÃÂÃÂÃÂî 8.12...
- OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available
- Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility
- Customer Service Announcement for DiagnosticLink Software Update Reminder
- Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces
- Western Star Service Bulletin for Chassis Side-Fairing Kickplate Magnet Replacement
- Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change
- Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020,...
- Customer Advisory Letter for ABS ECU Software Update
- Service Bulletin for Window Regulator Retrofit
- Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change
- Service Solution for Hadley Upper Mirror Glass Vibration
- Warranty Information Letter for Warranty Training Online
- Warranty Policy Letter for Handling for Authorized Service Location Part Transfers
- Warranty Policy Letter for Chassis Progressive Damage Policy Change
- Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program
- Warranty Information Letter for Warranty Long Block Program Change
- Service Bulletin for Lengthening the Backup Light Harness
- Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and...
- Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy,...
- Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and...
- Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and...
- Service Bulletin for Midship Bearing Replacement for built vehicles with driveshafts SPL140, SPL170 or...
- Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness
- Service Bulletin for Western Star 5700 Pana-Pacific 540 Radio Controls Not Operating Normally
- Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs)...
- Service Solution for Western Star vehicles equipped with Hendrickson AIRTEK Axles experiencing a Harsh Ride.
- Service Solution for Meritor Wabco OnGuard Radar Service Alignment
- Service Bulletin on A/C System Receiver-Drier Replacement Guidelines.
- Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment...
- Technical Service Letter for GHG17 Heavy Duty Engine Platform 1-BOX Aftertreatment System (ATS) Wire...
- Service Bulletin for Midship Bearing Replacement for built vehicles with driveshafts SPL140, SPL170 or...
- Service Bulletin for Window Regulator Retrofit.
- Customer Advisory Letter for Airliner welded axle seats
- Service Solution for prematurely failing coolers on WST Models equipped with Allison Transmissions and...
- Service Solution to address WST Cab drone / vibration / tapping Under acceleration for vehicles w/Eaton...
- Service Bulletin explaining Western Star's courtesy engineering policy.
- Service Solution concerning Western Star 5700 intermittent headlight issues.
- Updated Recall Safety Bulletin for vehicles in Australia and New Zealand with DD15 engines regarding high...
- Service Bulletin for midship bearing replacement
- Service Solution for WABCO HP air dryer turbo cut-off valve replacement.
- Customer Advisory Letter for WABCO HP air dryer turbo cut-off valve replacement.
- Export Recall Safety Bulletin for vehicles in Australia and New Zealand with DD15 engines regarding high...
- Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner...
- Tool Letter for updating Cascadia and Western Star 5700 oil-to-air coolers
- Parts and Service Committee meeting minutes
- Service Solution to fix AC cooling performance due to improper HVAC function.
- Service Bulletin for Dealer Product Report
- Service Bulletin for DT12 Transmission Cooler Retrofit
- Service Bulletin for DT12 PTO Upfit
- Service Bulletin for Hub Oil Level in Final Drive (NFD) Top Performance Axles on Decked Vehicles
- Service Bulletin for Equiflo Fuel System Breather Tube Inspection
- Service Bulletin for Powernet Distribution Box Functional Changes
- Field Service Campaign for Wabco HP Air Dryer Turbo Cut-off Valve
- Warranty Policy Change for Delivery-Related Changes: Electronic Proof of Delivery and Loose Component...
- Tool Letter for ICC5 Programming Cable
- PowerNet Assessment Tool Repair Procedure
- Communication to assist the field with service vibration issues on DTNA vehicles
- Tool Letter for New Tool Kit Replacement Components DDE DKICHA018006 Components 1, 2 and 3
- Tool Letter for DT12 Seal Protector Sleeve
- Tool Letter for New Final Drive Pinion Cover Install Tool
- Tool Letter for New Final Drive Driver Controlled Differential Lock Spring Compressor
- Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
- Document sent out by Service Systems Development to fix issue related to DD13 engines built between June 5...
- Service Systems Development provided document to service locations on price list reflects current charges...
- Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized...
- Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
- Warranty Policy Letter to communicate Detroit Return Changes
- Warranty Information Letter updated to communicate warranty system updates.
- This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting...
- Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
- Service Information Bulletin was released, to add new procedures to address diagnostics near the high...
- DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on...
- Updates to troubleshooting guides in Diagnostic Link with newest version
- The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17...
- HDEP GHG17 engines are not equipped with turbo wastegates
- Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
- Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine...
- Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC...
- Service Information Bulletin regarding PTO Dosing
- Service Information Bulletin for Symptom Diagnostics
- Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.
- Service Bulletin sent out to customers regarding ABS solenoids not doing self check
- Service Bulletin sent out to customers to repair damaged MCM 21-pin connector, terminals, and minor wiring.
- Training Solution created by DTNA to provide guidance to customers when searching for service information...
- Recall Bulletin- Brake Caliper Mounting Bolts
- Hdep mcm 21
- Sbw0015 Vibration and Harsh Ride Troubleshooting
- Sbw54071 ICU Odometer Programming
- Reminder: Paper Service Bulletin Mailings Are Discontinued
- Ss 1034171
- Detroit DT12 Split Rod Bushing Repair letter to customer
- Service Information Bulletin- Input Shaft Pilot Bearing Measurement Specification
- Brake Caliper Mounting Bolts
- FL794 Recall Campaign- Brake Caliper Mounting Bolts
- FL794
- New Valeo A/C Compressor
- Service Bulletin Paper Copy Mailings Are Discontinued
- 30mm Air Disc Brake Caliper Bolt Torque Adapter DSNCHA018005
- Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
- Service Information Bulletin
- Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
- Sbw0004 Western Star Courtesy Engineering Policy
- FL794 Brake Caliper Mounting Bolts Dealer Bulletin
- Dealer Bulletin- FL766 Western Star Power Cable Studs
- Letter to customer on Coverage Extension GHG17 After Treatment
- 18TS4Rev DD Heavy Duty Platform Accessory Drive Belt
- Sbw26005 DT12 PTO Upfit
- Service Bulletin Vibration and Harsh Ride Troubleshooting
- Dealer Bulletin FL796 Steering Wheel Fasteners
- Important Campaign Information to Dealer on FL766 ? Final Remedy Temporarily Suspended
- Important Campaign Information to Dealer on FL766
- Vibration and Harsh ride Troubleshooting
- Dde W715589050700
- Engine Replacement Procedures
- Warranty Bulletin for charge back exemtions
- DT12 Exhaust Port Splash Shield
- Recall Bulletin FL766- Western Star Power Cable Studs
- Important Campaign Information- FL766 Interim Recall Ending ? Final Recall to Begin
- Release of DiagnosticLink® 8.08 Service Pack 3
- Important Warranty Information to Freightliner and Western Star dealers on Transporter Photo Requirement...
- FL772-Dealer bulletin for Brake Caliper Mounting Bolts recall
- Ts 1033699: DT12
- Ts 1033768
- Training Solution for Western Star Front Brake Squeal
- Field Service Campaign D18M3-REV1 Heavy Duty Engine Platform Oil Suction Manifold
- TCM update
- Airliner Rear Suspension Crossmember Fastener Change
- Operating Hours for the Customer Assistance Center
- 0508-18
- 0504-18
- Brake Light Pressure switch may not activate the brake lights with a light application of the brake pedal.
- Improperly installed power stud may contact the bulkhead, resulting in potential arcing, which may...
- The automatic connector terminal removal tool is part of tool kit DDE KI0CHA17001.
- If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label
- In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh...
- With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount...
- With the start of production on April 2, 2018, the fasteners used to assemble Airliner rear suspension...
- 0501-18
- Aeo18M4 Field Service Campaign D18M4
- MY18M4-Bulletin-02-MAY-2018 Field Service Campaign D18M4
- Ss - 1033273: wst 5700XE
- Ss 1033315 - wst 5700
- Ss 1033462 - wst
- Ss: 1033464 - wst 5700XE
- FL756 Brake Light Pressure Switches
- ICI18-016 FL756 ? Automotive Connector Terminal Removal Tool
- Sbw31013 Fifth Wheel Outboard Angle Mount Fastener Change
- Sbw31014 Airliner Rear Suspension Crossmember Fastener Change
- Wp00002 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
- MY18M4_Bulletin_02-MAY-2018 Field Service Campaign D18M4
- Ss 1033403 - wst
- 0404-18 GHG17 DD8
- Sbw5464 Fuel Level Sending Unit Retrofit
- FL758 Brake Mounting Caliper Bolts
- Fuel Level Sending Unit Retrofit
- Technical Publications Ordering
- Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
- Magnetized Fill Neck for Six-Gallon DEF Tanks
- Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines
- HVAC Fresh Air Intake Water Leak, 4700 and 5700
- Paint Peeling, Hood.
- Been incorrectly shimmed at the factory, and may lean slightly to the right or left
- 18SP726 ? EPA10 GHG14 Two-Filter Fuel System KM59 GEN1 DD13 High Pressure Fuel Fee
- Inspection of the DD13 Turbocharger
- Cleaning of the Exhaust Gas Recirculation Venturi Pipe Delta P Sensor Ports
- 15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
- Sbw8325 Side Window Defroster and Cooling Improvement Retrofit
- Sbw5401 Turn Signal and Brake Override Circuit
- Sbw5463 Nexiq USB-Link Upgrade and Diagnostic Connector
- Sbw5457 Powernet Troubleshooting Guide: Batteries, Path, Alternator
- 15-017
- 15-015
- 15-016-DLR
- 15CSA9
- 15CSA10
- 15CSA4
- 15TS10Rev DD Engine Platform Coolant Filter
- 14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
- 15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
- 15-010-DLR
- 15-009
- 15-009_Detroit_New_SDTs
- 15TL5 davco
- 15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
- Sbw0116 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
- 98-1
- 715-14
- 714-14
- 713-14
- 712-14
- 0237-14
- 12-022-DLR
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