2024 Mercedes-Benz GLE 350 technical service bulletins
292 technical service bulletins and manufacturer communications cover the 2024 Mercedes-Benz GLE 350, including 2 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz...
- Fuel/propulsion system
- Dear Dealer Partners, The part numbers listed in the chart below should no longer be installed, and any...
- Check engine light illuminated, or previously on One of the below Exhaust Flap fault codes stored in PTCU...
- Oil seeping from turbocharger oil return line at connection to engine block
- Customer concern of Air Conditioning not cooling
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic...
- Slight creaking noises when steering
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Red coolant warning in instrument cluster
- Radio station cover art does not refresh when switching stations
- Whining / humming noises (described as foghorn‑like) from the drivetrain in the rear axle area during...
- Only vehicles with a variable transfer case are affected
- Clanking noise from the area of the speakers in the doors
- Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious
- Electrical system
- CEL light on with no drivability concerns
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic...
- Noise from front end thought to be from steering gear
- During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time
- Tailgate opens unintentionally
- 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active...
- This document is intended as a pre-case diagnostic reference for transmission related concerns
- Mercedes-Benz USA is currently experiencing limited availability of transmission fluid specification ATF...
- CEL light on with no drivability concerns
- Noise from front end attributable to steering gear
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious
- Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements...
- Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed,...
- CEL light on with no drivability concerns
- 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B...
- CEL light on with no drivability concerns
- Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop...
- Rattle or clunking noise from underneath the vehicle when driving over uneven/bumpy surfaces
- After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the...
- Noises from the area of the steering column
- Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed,...
- Approx
- The part numbers listed in the chart below should no longer be installed, and any existing stock must be...
- Despite the IC message shown in these complaints, the primary low-beam function is not restricted
- 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active...
- Cause At present, there are no known noise problems with the steering column
- Head-up display flickering in BR167
- When coming to a stop or at slow speeds, brakes produce light squealing noise
- The intent of
- There may be a cosmetic fault in the projection of the logo projector of the outside mirror (left/right)
- Head-up display flickers
- Headlamp, front fog lamp leaky or fogged
- The part numbers listed in the chart below should no longer be installed, and any existing stock must be...
- The "easy entry and exit feature" function deactivates itself after a brief period
- In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or...
- Radio station cover art does not refresh when switching stations
- Frequent rear view camera flap actuations and/or noise associated
- Frequent rear view camera flap actuations and/or noise associated
- The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is...
- Engine vibrations perceived at low rpm
- Headlamp, front fog lamp leaky or fogged
- Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery"
- When coming to a stop or at slow speeds, brakes produce light squealing noise
- CEL light on with no drivability concerns
- Stored DTC C220564
- Customer concern of Air Conditioning not cooling
- This LI does Not apply to 223 or 206 which use a different generation of 48V systems
- Headlamps leaking or fogged
- Tailgate opens unintentionally
- Unknown or other
- Check engine light on with the following fault is current in the VGS Control Unit: P084300 Oil pressure...
- Noise from front end attributable to steering gear
- Head-up display permanently or sporadically unavailable
- Model Year 2019-2022 167 (GLE/GLS)
- Activating Navigation Please Wait" message seen on central display
- Check engine light illuminate, or previously on One of the below Exhaust Flap fault codes stored in PTCU...
- Electrical system
- Engine
- Customer states the AC either does not cool/has poor performance or heat is insufficient
- Customer states the AC either does not cool/has poor performance or heat is insufficient
- After the charging process is complete, an instrument cluster message with a charging error appears and FC...
- The
- (Original LI document #: LI27.35-P-079039) Clicking noises from the electro-hydraulic control unit (EHS)...
- After the charging process is complete, an instrument cluster message with a charging error appears and FC...
- The flap of the reversing camera opens and closes by itself during forward travel several times during the...
- ESP®, BAS, PRE-SAFE®, HOLD function, Hill-Start Assist, ESP® trailer stabilization, Adaptive Brake Lights,...
- A finger is permanently detected although none is present, but it is not identified (ghost function)
- Displayed Message: “Driver camera not functioning, see Operator’s Manual”
- USB port not functioning properly
- Possible complaints about shift quality, issues with learning the park lock, and slipping/rinse entries in...
- A harsh 5-4 downshift can be felt during deceleration while braking or coasting
- Engine
- Electrical system
- Head-up display permanently or sporadically unavailable
- At low speeds and light brake pressure, brakes will make a groaning or honking noise
- The "Easy entry and exit feature" function deactivates itself after a brief period
- Complaints of oil leaking from rear differential oil pan area
- The result from the XENTRY battery test does not match the current state of the battery
- Concern 1
- After a software update from campaign 2025050001 of component LIB48_222
- Throbbing/humming sound around 60mph
- Customer states CEL is active in instrument cluster, may report rough running
- A pulsating knocking noise (e.g. clattering) can be heard underneath the bench seat, particularly in the...
- No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases,...
- 1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough...
- Fuel filler flap/socket flap sticks, cannot be opened
- Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument...
- Structure: body
- Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position...
- MBUX head unit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or...
- • Fuel filler flap protrudes from side wall • Fuel filler flap not opening
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Customer concern of Air Conditioning not cooling
- Check engine lamp activated, coolant warning message, and engine fan running at full speed
- Customer concern of Air Conditioning not cooling
- Please note that the exact quick test conditions must be met as seen below
- Headlamp, front fog lamp leaky or fogged
- The message "Device detected at diagnostics connection See Operator’s Manual" appears sporadically in the...
- The "Easy entry and exit feature" function deactivates itself after a brief period
- The message "Device detected at diagnostics connection See Owner’s Manual" appears sporadically in the...
- Windshield streaking on driver's side
- Random heating of air conditioning system
- A clicking/ticking/taping noise from underneath the vehicle with engine off during ECO stop event or after...
- Vehicle ride is rough
- Complaint
- Possible humming noises from the drivetrain in the area of the rear axle, especially during tight...
- • Fuel filler flap protrudes from side wall • Fuel filler flap not opening
- Check engine light on. Engine in limp-home mode
- Electrical system
- During a phone call, the called party has difficulty understanding/cannot understand the driver, or...
- Red oil pressure warning in instrument cluster One of the below fault codes is stored in powertrain...
- The flap of the reversing camera opens and closes by itself during forward travel several times during the...
- Customer-perceived problem: • Fuel gauge reading implausible • MIL ON (market-dependent) N118/3 Fault...
- Engine idle fluctuates or stumbles at approximately 7 second interval
- Electrical system
- Red cooling system malfunction warning due to overheat
- Noises/ squealing from the service brake in various driving situations and ambient conditions
- Check engine lamp activated, coolant warning message, and engine fan running at full speed
- Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements
- Symptoms with driver display and/or central display
- Fuel door may require several attempts to open
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the...
- Electrical system
- Engine idle fluctuates or stumbles at approximately 7 second interval
- Play noticeable in the height adjustment of the steering column
- The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is...
- Engine warning light active
- Low engine oil level warning
- After a software update, the MBUX multimedia system (A26/17) may incorrectly display the fault code...
- Electrical system
- After a control unit replacement of "N112/9
- Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick...
- Rear lamps fogged up/not leaktight
- When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the...
- Only vehicles with a variable transfer case are affected
- -Check engine light(MIL) is ON. -Current and stored fault code in DCCU and PTCU : P2E9873 The position...
- Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is...
- Engine idle fluctuates or stumbles at approximately 5-10 second intervals
- Automatic window raising function of side window inoperative
- Engine is making abnormal noise at idle
- Washer fluid system leaks
- "Active Emergency Stop Assist Currently Unavailable" and "Active Steering Assist Inoperative" instrument...
- After clicking on the "Radio" selection function, the radio does not start and instead a permanent loading...
- White plastic insert present on microphone assembly
- When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the...
- Customer concern of Air Conditioning not cooling
- Individual functions such as sliding sunroof or roller sunblind can no longer be operated using the...
- Damage or discoloration to paint protection films on vehicle
- Headlamp or front fog lamp leaky or fogged
- To insure vehicle down time is kept at a minimum and all required information is available when case is...
- • Head-up display permanently or sporadically unavailable
- Once the head unit A26/17 is updated to the FUP4 software release E445.0, it may be the case that online...
- When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the...
- Customer concern of Air Conditioning not cooling
- Yellow coolant warning system message appears in instrument cluster
- Unknown or other
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G-TRONIC automatic...
- • Seats cannot be adjusted • Seats cannot be folded • Seats in the 2nd seat row cannot be locked or...
- Unknown or other
- The vehicles were visible and flagged in VMI as “OPEN” on June 8 and 11, 2024
- The following event codes are logged in control unit IDC213
- Customer concern of Air Conditioning not cooling
- 1. Cracking noises from the area of the rear axle 2. or a message in the instrument cluster "ESP, ABS failed".
- Washer fluid leaking
- Message in Instrument Cluster: "Active Brake Assist function restricted". The driver assistance systems...
- Wheels
- Customer concern of Air Conditioning not cooling
- Work procedure 1. Connect XENTRY Diagnosis
- Electrical system
- High-frequency interference noise may be heard from the speakers while driving
- An authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk of your vehicle, free of...
- This is to notify you of the Service Campaign OTA update for the MBUX system software in 750,313 Model...
- Customer concern of Air Conditioning not cooling
- This is to notify you of the Service Campaign Launch to insert a supplementary booklet in the document...
- The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the...
- Tailgate opens unintentionally
- Electrical system
- This is to notify you of the Service Campaign Launch to update MBUX Control Unit software in 12,941 Model...
- The radio station favorites list is no longer present after bus idle Saving process during download...
- After clicking on the "Radio" selection function, the radio does not start and instead a permanent loading...
- A knocking noise can be heard from the area of the steering gear or steering column tube, and a "cracking"...
- The steering wheel generates grinding noises between the steering wheel and steering column switch module...
- Noises in the steering column area when steering
- Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is...
- Engine and engine cooling
- Crease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats...
- Excessive resistance of door side windows when being raised/lowered, cracking and/or squeaking noises
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