This is to notify you of the Service Campaign OTA update for the MBUX system software in 750,313 Model...

Bulletin number

OTA - 20240402

Component

Electrical system

Summary

This is to notify you of the Service Campaign OTA update for the MBUX system software in 750,313 Model Year (MY) MY19-24 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, GT 4-door (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-24 A-Class, C-Class, CLA, CLS, E-Class, EQB, GLA, GLC, GLE, GLS, GT 4-door (177, 118, 257, 213, 238, 243, 247, 253, 167, 290 platform) vehicles, the MBUX system software does not correspond with the latest series production configuration. The MBUX system will receive an OTA update that includes general product improvements and robustness enhancements for the Line Traffic Information and Point of Interest (POI) features. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer's vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.

Owners of these vehicles have filed 418 complaints in the electrical category.