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May 21, 2020 Service bulletin

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its...

Mercedes-Benz technical service bulletin NCU - HVAC Warra for 2010-2017 Mercedes-Benz C300, 2008-2017 Mercedes-Benz E350 and 2008-2009 Mercedes Benz C300 and others.

Bulletin number
NCU - HVAC Warra
Component
Equipment
Summary
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system in certain Mercedes-Benz vehicles. As part of the settlement, MBUSA has agreed to offer sliding-scale warranty coverage for certain vehicles diagnosed as having mold or mildew type odors originating from the HVAC system?although that coverage will not take effect until the settlement is judicially approved and other events occur; likely not until December 7, 2020 at the earliest (see below). If the settlement becomes effective, coverage will include cleaning of the evaporator and replacement of the HVAC filters

Vehicles covered

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