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August 10, 2024 Service campaign

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain...

Mercedes-Benz technical service bulletin NCU - 2022080005 for 2011-2018 Mercedes-Benz C300, 2011-2017 Mercedes-Benz E350 and 2012-2016 Mercedes-Benz C250 and others.

Bulletin number
NCU - 2022080005
Component
Electrical system
Summary
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT (204, 205, 207, 212, 213, 217, 221, 222, 463, 216, 218, 166, 292, 253, 231, and 190 platforms) vehicles with 6 and 8 cylinder gasoline engines, the software of the engine control unit may not meet current specifications. Under certain conditions, the catalyst heating might not work. MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will update the engine control unit software on the affected vehicles. Affected customers will be notified via First Class letter to have the update performed on their vehicle.

Owners of these vehicles have filed 629 complaints in the electrical category.

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