2017 Mercedes-Benz E300 technical service bulletins
229 technical service bulletins and manufacturer communications cover the 2017 Mercedes-Benz E300, including 5 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Engine
- Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the...
- Fuel/propulsion system
- Visibility/wiper
- Engine
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic...
- Slight creaking noises when steering
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Red coolant warning in instrument cluster
- Only vehicles with a variable transfer case are affected
- Clanking noise from the area of the speakers in the doors
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic...
- During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time
- Tailgate opens unintentionally
- A popup is seen on the HU with the message "data connection temporarily not available". Potentially...
- This document is intended as a pre-case diagnostic reference for transmission related concerns
- Mercedes-Benz USA is currently experiencing limited availability of transmission fluid specification ATF...
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed,...
- Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop...
- The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the...
- After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the...
- Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed,...
- There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper...
- The part numbers listed in the chart below should no longer be installed, and any existing stock must be...
- Headlamp, front fog lamp leaky or fogged
- Headlamp, front fog lamp leaky or fogged
- Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery"
- This LI does Not apply to 223 or 206 which use a different generation of 48V systems
- Headlamps leaking or fogged
- Tailgate opens unintentionally
- Unknown or other
- Check engine light on with the following fault is current in the VGS Control Unit: P084300 Oil pressure...
- Customer states the AC either does not cool/has poor performance or heat is insufficient
- Customer states the AC either does not cool/has poor performance or heat is insufficient
- (Original LI document #: LI27.35-P-079039) Clicking noises from the electro-hydraulic control unit (EHS)...
- ESP®, BAS, PRE-SAFE®, HOLD function, Hill-Start Assist, ESP® trailer stabilization, Adaptive Brake Lights,...
- The shift from 1st to 2nd gear may be uncomfortable under light load
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Possible complaints about shift quality, issues with learning the park lock, and slipping/rinse entries in...
- The result from the XENTRY battery test does not match the current state of the battery
- See Attachment
- Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick...
- After a software update from campaign 2025050001 of component LIB48_222
- Possible humming noises from the drivetrain in the area of the rear axle, especially during tight...
- Users report that the browser no longer supports search queries entered directly into the address bar
- No cooling output, compressor inoperative
- Vehicle lifts and lowers again while driving
- Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position...
- MBUX head unit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or...
- After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle,...
- Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 – Positive Crankcase...
- Please note that the exact quick test conditions must be met as seen below
- Headlamp, front fog lamp leaky or fogged
- A popup is seen on the HU with the message "data connection temporarily not available". Potentially...
- Instrument cluster message for rear turn signal lamp despite functioning rear lamp
- A clicking/ticking/taping noise from underneath the vehicle with engine off during ECO stop event or after...
- Possible humming noises from the drivetrain in the area of the rear axle, especially during tight...
- The message "Device detected at diagnostics connection See Owner’s Manual" appears sporadically in the...
- During a phone call, the called party has difficulty understanding/cannot understand the driver, or...
- Customer-perceived problem: • Fuel gauge reading implausible • MIL ON (market-dependent) N118/3 Fault...
- Power train
- Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument...
- Paint damage on door paneling in area of door handle (see picture 1).
- Fuel door may require several attempts to open
- Complaint
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- After a control unit replacement of "N112/9
- Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick...
- Rear lamps fogged up/not leaktight
- Only vehicles with a variable transfer case are affected
- Washer fluid system leaks
- Check engine light on. One of the below fault codes is current in the engine control module (N3/10)
- Tension-releasing impact of the propeller shaft with the force-free in D "KID" function, after vehicle has...
- Headlamp or front fog lamp leaky or fogged
- Headlamps fogged or droplets forming
- To insure vehicle down time is kept at a minimum and all required information is available when case is...
- Electrical system
- In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to...
- In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the...
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G-TRONIC automatic...
- Complaints about shift quality in vehicles of MODEL 205, 212 and 222 with TRANSMISSION 724.2.
- Noticeable vibrations at the steering wheel: • At speeds between 40mph and 75mph • On straight stretches...
- Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 Positive Crankcase...
- As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation...
- Tailgate opens unintentionally
- The radio station favorites list is no longer present after bus idle Saving process during download...
- Electrical system
- Crease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats...
- Fault code P06DA00 is found current or stored in engine control unit
- The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle
- In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the...
- Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 – Positive Crankcase...
- In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the...
- The Mercedes me connect services cannot be activated
- Visibility
- In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice...
- Loads induced at the steering wheel through pushing and pulling actions may
- Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed...
- The trunk lid is not latching into the closed position with the help of the trunk lid power closing...
- Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position...
- Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All...
- Dear Mercedes-Benz Owner: In our continuing efforts to assure the proper performance of Mercedes-Benz...
- In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the...
- Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position...
- The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand...
- Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the...
- ESP®, BAS, PRE-SAFE®, HOLD function, Hill-Start Assist and ESP® trailer stabilization are unavailable
- The following complaints may be noted by the customer: • Upon selecting navigation, the central display...
- The garage door hand transmitter cannot be initialized with the integrated garage door opener in the...
- The range of the integrated garage door opener (GTO) is too short
- Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar)...
- MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
- MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated
- Functional impairment of 48 V on-board electrical system "
- Upon selecting navigation, the central display may show the following message: "Map data does not match...
- The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20,...
- The customer may note that the Dashcam feature is inoperable with one of the following complaints.
- If TRANSMISSION 725.1 9G TRONIC FACELIFT exhibits any "shift quality" concerns, vared diagnosis procedures...
- On vehicles with code 077 HERMES dummy module the following functions are restricted, unavailable.
- Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
- Intermittently after bus sleep the lower control panel LCP and upper control panel UCP may be panel UCP...
- Insufficient charging or no wireless charging with iPhone 12.
- The customer may note that the Dashcam feature is inoperable with one of the following complaints
- Model indicator index.
- Electrical system: software
- Electrical system: software
- If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single...
- Unmotivated Reaction from Park Assist
- Fault Code U045A00 "Implausible Data Were Received From Control Unit 'Parking System'." Stored In Electric...
- Cracking/Creaking Noises Coming From The Area Of The Mechanical Steering Column
- Shifting complaints and transmission fault codes in vehicles with transmission 725.0
- Xentry Battery Tester results disagree with workshop assessment
- Engine diagnosis warning lamp activated
- Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect...
- Hold detent for front door hinges
- Airmatic
- Lamp unit fogged or droplets forming
- To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its...
- Event memory in the instrument cluster mileage readings intermittently inaccurate
- Information Label on Tire Sealant
- Functional impairment of 48 V on-board electrical system
- NTG5.5
- Assessment of actuating and operating noise from steering
- Throttle lift-off clunking noises at drive shafts of front axle
- Throttle lift-off clunking noises at drive shafts of rear axle
- Firewall grommet on major assembly partition wall leaky
- Esp, bas, pre-safe
- Electric range is reduced after brief period
- NTG 5.5 head unit
- The purpose of this letter is to advise you of additional benefits that Mercedes-Benz is providing to you...
- Seat belt extender toothed rack sluggish or makes noises
- Display of suspension setting in head unit implausible
- Liftgate intermittently does not open fully
- Window lifter reverses direction on reaching upper end position.
- Vehicle positioning inaccurate/implausible.
- Update HERMES control unit software
- Various fault codes logged in power electronics control unit
- Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.
- Traffic information service and posibly the voice control, nonfunctional after navigation software update.
- Cellular telephone; Voice control system.
- Firewall grommet on assembly partition wall leaky.
- Fault message in instrument cluster(B178392).
- Wiper blades make noises.
- Gasket may settle causing a slight oil leak.
- Central display: Malfunctions temporarily.
- Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were...
- Vehicle cannot be unlocked (CL), engine does not start
- IPhone mobile phone: Various complaints after software update to iOS8
- Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning
- Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
- Complaints about poor wiping effect of winshield wiper
- AIRCAP functions excessively
- Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278
- Sloshing noises from area of rocker panels/ longitudinal members on left and right.
- Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control...
- The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a...
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Battery discharged, vehicle does not start.
- Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
- Surface damage on steering wheel trim
- Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear...
- Engine diagnosis warning lamp lights up
- Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable
- This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz...
- Mobile phone cotacts are not transferred completely.
- Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more...
- Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel)
- During disengagement from D to N and/or from R to N some slight jolting could be experienced.
- Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery...
- Engine diagnosis warning lamp activated
- 1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional...
- Glove box squeaks/rattles at top left mounting.
- The COMAND unit does not start or the COMAND display remains dark
- Engine does not start, or various fault messages in instrument cluster immediately after engine start and...
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