2021 Ram 2500 technical service bulletins
556 technical service bulletins and manufacturer communications cover the 2021 Ram 2500, including 6 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
- Warranty Newsletter – Volume 11, Issue 4
- Warranty Bulletin D-24-16 (XR1) Urea Delivery Module – Select 2019
- WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019
- FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement...
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
- Radiator - engine cooling
- Sensor - turbocharger speed
- Core – heater
- Switch – headlamp
- Backup Camera Poor Image Quality Inspection
- Outlet - air conditioning & heater
- If customer concern diagnosis leads to suspect u-joint issue with the prop shaft, u-joint service kit...
- Bearing
- HD Front and Rear Prop Shafts Increase U-Joint Usage If customer concern diagnosis leads to suspect...
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt...
- On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions...
- Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays...
- Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More
- Light Random Tick Noise From The Engine.
- Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Cummins 6.7L Air Filter Replacement DTC P0299 Customers must experience a Malfunction Indicator Lamp (MIL)...
- Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- Seatbelt Slow Retraction.
- Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
- Verify "Z" part number availability
- Front Axle Disconnect (FAD) Electrical Connector Design Change On Replacement Axle Assemblies.
- Core - heater
- 1. General Parts Update The recommended air filter for 2019 Model Year (MY) and newer 6.7L Cummins...
- Driveline Vibration
- Cummins Valvetrain Noise Diagnostics Customers may comment on one or more of the following: ● Ticking noise
- On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions...
- Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing
- Flash: Amplifier (AMP) Diagnostic and System Updates Customers must experience a Malfunction Indicator...
- Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
- Exterior Front Lamps Condensation Clearing Procedure Some customers may report that on occasion vehicle...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Light Random Tick Noise From The Engine
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD...
- Door speaker Inoperative or No Sound
- Lamp - dome
- Not applicable to vehicles built for US market
- Tire Pressure Monitor (TPM) Service Information
- 115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the...
- Module - engine controller
- Bumper Mounted 7 Pin Trailer Tow Connector
- Warranty Newsletter – Volume 11, Issue 6
- Power Seat Not Adjusting Customers may experience one or more of the following: ● Driver and/or passenger...
- Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP...
- D-19-02
- Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts
- Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- Clicking Noisse from Engine At Idle Customers may comment on the following: ● A clicking noise from the...
- Rear Defogger Solder Terminals Detached.
- Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key...
- 6 control unit
- Clicking Noise From Engine At Idle Customers may comment on the following: ● A clicking noise from the...
- Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust...
- Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise...
- Module - anti-lock brake system
- Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Camera - rear view
- Panel - b pillar lower trim
- Converter - catalytic
- Transfer case bw 44-46
- Switch
- Wiring - jumper
- Malfunction Indicator Lamp (MIL) Illuminated
- The customer may experience an airbag light on or seat belt chime when buckled.
- Seal - output shaft
- Gear - reaction sun
- Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction...
- Plate
- Transmission kit - with torque converter
- Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.
- Dome Lamp LED And Incandescent Bulb Servicing.
- Switch - headlamp
- Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL)...
- Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction...
- Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable”...
- Battery Drain Suspected or "Identified" From USB or Media Hub
- Horn Sound Is Weak, Off Tone, Or Inoperative.
- Wiper Motor Inoperative
- Transfer case bw 44-46
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Module kit - urea pump/level unit
- Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or...
- Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL)...
- Customer Satisfaction Notification 90A Diesel Exhaust Fluid
- Motor - windshield wiper & wiperunit - windshield wiper
- Wiperunit - windshield wiper, blade - front wiper.
- Wiperunit - windshield wiper, blade - front wiper
- Valve
- Module - telematics
- On Board Diagnosis (OBD) Monitor Readiness Information
- Generator
- Checking Radio Software Level On A VP2 Radio
- Damper - strut
- Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the...
- Radio Over The Air Update from QR39.82F to QR40.12 Software Version
- Radio Over The Air Update from LR34.51 to LR35.41 Software Version
- Radio Over The Air Update from QR39.5 to QR40.11 Software Version
- Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the...
- Navigation (NAV) Reboot When MOTA Fails The
- Radio Over The Air Update to LR34.31 to LR35.41 Software Version Customers may experience one or more of...
- Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of...
- Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more...
- Lifter
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Emissions Recall 06A
- Wireless Qi Charger Not Charging
- Warranty Bulletin D-22-16
- FCA Caribbean Warranty Bulletin ID-22-22
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- A/C Diagnostic LOP Change
- Diesel Particulate Filter (DPF)
- Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
- Apple CarPlay Does Not Work Or Not Connecting
- Emission Recall Y43
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- Customer Satisfaction Notification ZD7
- Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area
- Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ?...
- PUMP, Vacuum For DTC Code P258B
- USB Hub In-Operable
- 6.7L New Oil Usage Information Incorrect oil used
- A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
- Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning
- Customer Satisfaction Notification ZD7
- Radio Over The Air Updating from PR39.92 to PR40.12 Software Version ? Radio Wi-Fi Hotspot connection not...
- Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL)...
- Water Quality When Mixed With Engine Coolant
- SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
- Malfunction Indicator Lamp (MIL) Illumination And Transmission Harsh Shift
- Mirror
- Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC)...
- Ambient Temperature Sensor Servicing.
- WiTECH Small Leak Verification Test (SLVT)
- Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL)...
- Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot...
- Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
- Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High...
- Backup Camera Blue Screen After Flat Bed Install
- Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation...
- Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot...
- Radio Over The Air Updating to 39.92 Software Version Text displayed on radio ?Installing pop up message?...
- Washer Light On And Will Not Turn Off After Adding Washer Solvent.
- Customer Indicates Heat Is Blowing Warm Not Hot.
- Malfunction Indicator Lamp (MIL) Illumination
- Upgrading To A Larger Capacity Fuel Tanks
- Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.
- UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? Wi-Fi hotspot...
- Gasket, Cylinder Head Cover For US dealers, and 21-22 model year vehicles only
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Right or Left Reverse Back Up Lamp Inoperative, Cluster Warning Message for a Lamp Out
- Telematic box module 2
- Base Headlamp Bright, Base Headlamp Black
- Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
- Exterior Mirror Lamp Service
- Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit...
- Guidelines For The Use Of Alternative Diesel Fuels.
- Connector
- Approved Use of Weld Through Primers
- Warranty Bulletin D-19-02 Fast Feedback Program
- Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software...
- Water Leak At Upper D-pillar Or Liftgate Area
- Updated Fuel Filler Cap
- Transmission Column Shifter Lever Feels Loose
- Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear...
- Malfunction Indicator Lamp (MIL) Illumination
- Connector/wiring
- Panasonic VP4R Wi-Fi New Enrollment Pause
- Gasket
- : Wireless Charging Pad Slow Wireless Charging, No Wireless Charging
- An incorrect PDF document S228A000004 Rev. A
- Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate
- U0184 Loss Communication With Radio Setting In Multiple Modules
- Upper Glove Box Door Does Not Open When Button Is Pressed
- Check Engine Light and/or Service Air Suspension, Service Diesel Exhaust System or Multiple Cluster...
- Malfunction Indicator Lamp (MIL) Illumination
- Rear Seat Back Trim Cover Loose J-Clip Retainer
- Instrument panel
- Flash: Powertrain Control Module (PCM) Updates
- Caliper assembly
- Left Front Driver Seat Power Functions Inoperative
- Drive
- If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
- Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit...
- Noise From A-Pillar Floor Area On Turns Or Body Movement
- Safety Recall Z20- Electronic Stability Control MY22 Repair Information
- No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
- Warranty Bulletin D-19-02 Fast Feedback Program
- ?Device Not Supported? Message on the radio screen
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation...
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- Hood Shake Or Flutter While Driving
- Flash: Amplifier (AMP) Diagnostic and System Updates
- Malfunction Indicator Lamp (MIL) Illumination
- Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
- Customer Indicates No Air Flow To Rear Seats
- Flash: Air Suspension Control Module (ASCM) Updates
- SXM Travel Link Weather map doesn't show precipitation properly
- P203E and P203F Additional Diagnostic Information
- Flash: Comfort Seat and Wheel Module (CSWM) Enhancements
- TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle...
- Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204"...
- UAV and UCV Radio Enhancements
- Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
- Flash: Powertrain Control Module (PCM) Updates
- 2019-Current 6.7L Engine Oil Supply Information
- HD Truck Brake Pedal Feel On Gas Engine Equipped
- Malfunction Indicator Lamp (MIL) Illumination
- Oil Leak From The Oil Pan Gasket.
- Radio Display Abnormality
- Head unit button stuck DTC code B14DA-2A
- Malfunction Indicator Lamp (MIL) Illumination
- No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- Tonneau Cover Broken Strap
- Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement...
- Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not...
- Hub and bearing - wheel
- Pending Emissions Recall and REQUIRED Customer Communication
- Base - floor console
- Intermittently Backup Camera Does Not Display Red/Yellow/Green Gridlines Or Center Guideline
- External AC Power Outlet Detaches From the Bezel
- Latch - front door
- Camshaft - intake
- Muffler and tailpipe ? exhaust
- Customer complaint includes a Mil-on condition
- Glass - sunroof
- Wind Or Whistle Noise From Sunroof And Or Rear Cab
- Customer Complaint May Include Engine Oil Leak Or Consumption
- Radio Enhancements
- Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
- Tube - turbo water feed
- Radio Screen Freeze, Blank Screen And Reset
- Flash: Amplifier AMP Diagnostic and System Updates
- Flash: Amplifier (AMP) Diagnostic and System Updates
- Radio Reboot Continually
- Oil Control Valve Connector Not Seated
- Solenoid
- Torsion rod
- Fast Feedback Program
- Radio Enhancements
- Fuel Smell and Fuel Leak
- Radio Volume Uncontrollable Or Changing On Its Own
- Flash: Amplifier (AMP) Diagnostic and System Updates
- Flash: Body Control Module (BCM) Diagnostic and System Improvements
- Remote Key Fobs Only Work In Close Range
- Radio, multi
- Malfunction Indicator Lamp (MIL) Illumination
- Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates
- A/C Performance Not As Hot/Cold On Driver Side
- Updated Power Side Step Diagnosis And Testing Procedure
- Flash: Radio Frequency Hub Module (RF-HUB) Updates
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
- Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
- Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- Battery Tester Warranty Code Procedures, Medtronic Update Process
- Latch
- Ascm U0132
- Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles
- Water Leak Carpet Wet At Front And Or Rear Seats
- Customer complaint may include engine oil leak/consumption.
- Door Control Module Window Inoperative
- Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
- A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light...
- SXM Channels Inoperative Above Channel 450
- Winch Inoperative From Controller
- Camera
- Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
- Radio Display Is Black After Replacing The Rear View Camera
- High Speed Blower Position Inoperable When Using Plow Controls.
- Favorite Song On-Air Alert List Empty
- Backup Camera has Black Screen with ?Check Entire Surroundings? Message
- Missing (Power Wagon) Decals on Tailgate and Both Front Doors
- RKE Does Not Unlock The Doors After A Remote Start Event
- Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM...
- Transmission Slip/Flare During With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
- Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not...
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- Windshield
- The Doors Will Not Unlock Using The Fob After A Remote Start Event
- Driver Or Passenger Power Windows Do Not Go Up Or Down
- Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative
- Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
- USB port
- If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built...
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