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April 20, 2016 Service bulletin

This technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer...

Chevrolet technical service bulletin SB-10-08-46-001C for 2009-2016 Chevrolet Malibu, 2009-2016 Chevrolet Silverado 1500 and 2009-2016 Chevrolet Impala and others.

Bulletin number
SB-10-08-46-001C
Component
Equipment: electrical: navigational system(global positioning system)
Summary
"this technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio is on, it does not mute enough when the onstar® turn-by-turn navigation directions are announced due to customer improperly setting the radio volume high enough when the turn-by-turn navigation messages are played. "

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