September 14, 2016 Service bulletin

This preliminary information communication provides information to the technician about vehicles that have...

Chevrolet technical service bulletin PIC5491J for 2006-2008, 2010-2016 Chevrolet Equinox, 2004-2010, 2012-2013, 2015-2017 GMC Sierra 1500 and 2000-2005 Chevrolet Blazer and others.

Bulletin number: PIC5491J
Component: Equipment
Summary: This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system is working release the vehicle. If the onstar system is still inoperative continue with published service information diagnostics.

Vehicles covered

Chevrolet Equinox 2006-2008, 2010-2016 2008 2010 2011 2012 2013 2014 2015 2016
GMC Sierra 1500 2004-2010, 2012-2013, 2015-2017 2008 2009 2010 2012 2013 2015 2016 2017
Chevrolet Blazer 2000-2005 2000 2001 2002 2003 2004 2005
Chevrolet Cobalt 2006-2008, 2010 2006 2007 2008 2010
Pontiac G6 2007-2010 2007 2008 2009 2010
GMC Acadia 2007-2017 2010 2011 2012 2013 2014 2015 2016 2017
Pontiac Grand Am 2000-2005 2000 2001 2002 2003 2004 2005
Pontiac Grand Prix 2001-2008 2001 2002 2003 2004 2005 2006 2007 2008
Chevrolet Corvette 2000-2014 2007 2008 2009 2010 2011 2012 2013 2014
GMC Yukon 2000-2009, 2011 2003 2004 2005 2006 2007 2008 2009 2011
Chevrolet Cavalier 2000-2005 2000 2001 2002 2003 2004 2005
Saturn Ion 2003, 2005-2007 2003 2005 2006 2007
Chevrolet Cruze 2011-2017 2011 2012 2013 2014 2015 2016 2017
Chevrolet Colorado 2005-2013, 2015-2017 2009 2010 2011 2012 2013 2015 2016 2017
Buick Lesabre 2000-2006 2000 2001 2002 2003 2004 2005 2006
Cadillac SRX 2004-2015 2008 2009 2010 2011 2012 2013 2014 2015
GMC Terrain 2012-2016 2012 2013 2014 2015 2016
Buick Regal 2000-2005, 2011-2017 2005 2011 2012 2013 2014 2015 2016 2017
Chevrolet Camaro 2001-2002, 2010-2011, 2014-2017 2001 2002 2010 2011 2014 2015 2016 2017
Chevrolet Astro 2000-2001, 2003-2005 2000 2001 2003 2004 2005
Cadillac Deville 2000-2005 2000 2001 2002 2003 2004 2005
Buick Enclave 2008-2017 2010 2011 2012 2013 2014 2015 2016 2017
Isuzu Rodeo 2000-2004, 2008 2000 2001 2002 2003 2004 2008
GMC Envoy 2002-2009 2002 2003 2004 2005 2006 2007 2008 2009
Saturn Vue 2003-2010 2003 2004 2005 2006 2007 2008 2009 2010
Cadillac CTS 2003-2005, 2007-2013 2005 2007 2008 2009 2010 2011 2012 2013
Saturn SL 2000-2002 2000 2001 2002
Buick Lacrosse 2005-2006, 2008-2010, 2012-2017 2009 2010 2012 2013 2014 2015 2016 2017
Oldsmobile Alero 2000-2004 2000 2001 2002 2003 2004
Pontiac Bonneville 2001-2004 2001 2002 2003 2004
Pontiac Vibe 2000-2006, 2008-2010 2002 2003 2004 2005 2006 2008 2009 2010
GMC Suburban 2000-2001, 2003 2000 2001 2003
Cadillac Escalade 2000, 2002-2017 2010 2011 2012 2013 2014 2015 2016 2017
Saturn LS 2000-2002 2000 2001 2002
GMC Canyon 2004-2012, 2015-2017 2008 2009 2010 2011 2012 2015 2016 2017
Saturn Aura 2007-2010 2007 2008 2009 2010
Saturn Outlook 2007-2010 2007 2008 2009 2010
Saab 9-3 2009 2009
GMC Sonoma 2000-2004 2000 2001 2002 2003 2004
Chevrolet Aveo 2004-2006, 2009-2011 2004 2005 2006 2009 2010 2011

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