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October 7, 2016 Service bulletin

This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for...

Chevrolet technical service bulletin 16NA338 for 2010-2017 Chevrolet Malibu, 2011, 2014 Chevrolet Silverado 1500 and 2010-2017 Chevrolet Impala and others.

Bulletin number
16NA338
Component
Power train
Summary
This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.

Owners of these vehicles have filed 6,803 complaints in the transmission category.

Vehicles covered

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