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February 11, 2014 Service bulletin

This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by...

Mercedes-Benz technical service bulletin C1A140101 for 2010-2014 Mercedes-Benz C300, 2003-2014 Mercedes-Benz E350 and 2008-2009 Mercedes Benz C300 and others.

Bulletin number
C1A140101
Component
Equipment: electrical
Summary
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.

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