Complaint Headlamps fogged or droplets forming
Mercedes-Benz technical service bulletin LI82.10-P-078304 for 2015-2024 Mercedes-Benz C300, 2010-2015, 2024 Mercedes-Benz E350 and 2016-2023 Mercedes-Benz GLC 300 and others.
- Bulletin number
- LI82.10-P-078304
- Component
- Exterior lighting
- Summary
- Complaint Headlamps fogged or droplets forming. Cause Due to the housing cover with pressure compensation diaphragm, the headlamps are a "closed system". This means that the headlamps are protected against acid gases, dirt and exhaust gas. However, moisture can still enter from two sources. Through absorption and desorption (the commonest cause) or through permeation. Moisture is either absorbed by the plastic material and, when the light source is switched on, it is released from the plastic by desorption, or the moisture penetrates through the plastic materials of the headlamp from outside (permeation). This can lead to the formation of condensation on the lens of the headlamp. The headlamps comply with all applicable US standards and regulations. Remedy Check headlamps for natural fogging or condensation as per LI82.10-P-078301. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. Note: Order service covers and desiccant packs based on the validity description. 1. Remove existing service cover with diaphragm (Picture_01 (1)). 2. Insert desiccant packs (Picture_01 (2)) into new service covers with diaphragm and seal with protective grille and bolt down (Picture_01 (3)). Note: One desiccant pack is required for each small service cover, and two desiccant packs are required for each large service cover. 3. Stick the supplied diaphragm onto the new service cover and attach at the headlamp. Note: The bonding surface must be clean and dry. 4. If the headlamp housing has an additional 2nd diaphragm, this must be covered over with masking tape. Note: The bonding surface must be clean and dry. To ensure that the desiccant pack (absorption) acts effectively, the headlamp has to be air-sealed. Observe or check the following points for this: 1. Seals at the central connector must all be present and correctly fitted (Picture_02). 2. The new transparent diaphragm must be correctly bonded (Picture_03). 3. Check headlamp housing for any external damage.
Owners of these vehicles have filed 120 complaints in the lights category.
Vehicles covered
- Mercedes-Benz C300 2015-2024 20172018201920202021202220232024
- Mercedes-Benz E350 2010-2015, 2024 2010201120122013201420152024
- Mercedes-Benz GLC 300 2016-2023 20162017201820192020202120222023
- Mercedes-Benz ML350 2012-2015 2012201320142015
- Mercedes-Benz CLA250 2014-2019 201420152016201720182019
- Mercedes-Benz GLE 350 2016-2018 201620172018
- Mercedes-Benz GLA 250 2015-2020 201520162017201820192020
- Mercedes-Benz R350 2006-2012 2006200720082009201020112012
- Mercedes-Benz GL450 2013-2017 20132014201520162017
- Mercedes-Benz E550 2010-2017 20102011201220132014201520162017
- Mercedes-Benz GLS 450 2016-2019 2016201720182019
- Mercedes-Benz S550 2014-2017 2014201520162017
- Mercedes-Benz GLB 250 2020-2024 20202021202220232024
- Mercedes-Benz E400 2015-2017 201520162017
- Mercedes-Benz GL350 2013-2016 2013201420152016
- Mercedes-Benz Eqb 300 4matic 2022-2024 202220232024
- Mercedes-Benz E 450 2024 2024
- Mercedes-Benz AMG C43 2016-2024 20172018201920202021202220232024
- Mercedes-Benz GL550 2013-2017 20132014201520162017
- Mercedes-Benz S 580 2021, 2023 20212023
- Mercedes-Benz AMG Gle43 2017-2019 201720182019
- Mercedes-Benz EQB 250+ 2023-2024 20232024
- Mercedes-Benz AMG Glc43 2017-2023 2017201820192020202120222023
- Mercedes-Benz S 580 4matic 2022, 2024 20222024
- Mercedes-Benz SL550 2013-2020 20132014201520162017201820192020
- Mercedes Benz R500 2006-2007 20062007
- Mercedes-Benz AMG Cla45 2014-2019 201420152016201720182019
- Mercedes-Benz CLS 450 2019-2023 20192020202120222023
- Mercedes-Benz AMG C63 2015-2021 2015201620172018201920202021
- Mercedes-Benz Eqb 350 4matic 2022-2024 202220232024
- Mercedes-Benz S 500 4matic 2022, 2024 20222024
- Mercedes Benz R320 2007-2009 200720082009
- Mercedes-Benz AMG Gla45 2015-2019 20152016201720182019
- Mercedes-Benz C450 2016-2017 20162017
- Mercedes-Benz ML550 2012-2014 201220132014
- Mercedes-Benz GLE 400 2016-2017, 2019 201620172019
- Mercedes-Benz SLK250 2013-2015 201320142015
- Mercedes-Benz GLS 550 2017-2019 201720182019
- Mercedes-Benz S 450 2018-2020 201820192020
- Mercedes-Benz SLK350 2012-2016 20122013201420152016
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