2019 Mazda CX-3 technical service bulletins
450 technical service bulletins and manufacturer communications cover the 2019 Mazda CX-3, including 30 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program
- SSPD8
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension.
- SSPD8
- Engine
- Customer service program CSP12 - denso low-pressure fuel pump customer service program warranty extension
- On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC)...
- Engine
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This bulletin supersedes the previously issued bulletin(s) listed below
- This SA supersedes the previously issued SA(s) listed below
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- This Service Alert supersedes the previously issued M-Tip(s) listed below
- This Service Alert supersedes the previously issued M-Tip(s) listed below
- This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are...
- This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted...
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or...
- The coolant control valve updated part is now available and supersedes PYFD-15-16ZA. As a result,...
- Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or...
- There are currently 2 methods for cutting a new auxiliary key blank
- If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also...
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- When inspected, the differential or PTO oil is dark or black
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer...
- Light resistance and/or an unusual noise when turning the steering wheel in either direction
- Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH...
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call...
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement
- The Mazda DCA-8000 is required for all warranty battery testing
- Following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror
- The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore...
- Some customers may complain about infotainment center display: Center display touchscreen operates by...
- The Mazda DCA-8000 is required for all warranty battery testing
- Wear/peel-off of the leather steering wheel surface causing a poor appearance
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to...
- Some customers may complain about scratches on the instrument cluster lens.
- Some customers may notice water entry into the front combination lights (as shown below)
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Auxiliary key blank cutting procedure
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Some customers may complain that their liftgate does not open
- Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- A new repair procedure has been developed to address DTC P0126:00 on SKYACTIV-G 2.0/2.5L engines (non-turbo)
- Some automotive cleaning products contain strong acid or alkali
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very...
- Some customers may complain about infotainment center display
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission...
- Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one...
- Some customers may complain about infotainment center display: Center display touchscreen operates by...
- Service bulletin 09-031/20 issued on 09/21/20 is no longer valid. it is superceded by recall 6023G...
- Exterior trim heat damage when parked near a glass building or Low-E windows
- Distorted image or no image from the rear mount camera when shifted into reverse
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an âas-neededâ basis,...
- Be advised that TSB "09-031/20
- Some customers may complain that the frequency of replenishing the window washer liquid is higher than...
- Oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment
- Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This...
- Check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the...
- Light resistance and/or an unusual noise when turning the steering wheel in either direction
- The rear differential case could develop a crack in the case, as shown below
- There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control...
- Speedometer replacement procedure
- Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one...
- Some customers may experience one or more electrical malfunctions after a vehicle body repair
- The rear differential case could develop a crack in the case
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- The rear differential case could develop a crack in the case NOTE: This could affect new vehicles just...
- When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order...
- When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine
- This Parts Flash replaces RF-22-01R2 released January 04, 2022
- Some customers may complain about infotainment center display
- Some customers may complain about infotainment center display
- This Parts Flash replaces RF-22-01R released November 21, 2022
- Grinding noise from the rear brakes when braking
- There are currently 2 methods for cutting a new auxiliary key blank
- Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire)
- Symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later)
- Some customers may complain about infotainment center display: Ghost Touch DTC B108E:04 may be stored...
- Repair kits are available to replace just the screen
- Some customers may complain of signs of oil on the struts or shock absorbers
- Some customers may complain the HVAC system not maintaining the correct temperature or the ambient...
- Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one...
- The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Some customers may complain about the following message displayed in the Multi-Information Display: In the...
- Difficulties when refilling the coolant because the control valve is closed and air in the engine cannot...
- Accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing...
- Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed...
- Some customers may complain about infotainment center display ghost touch (touch screen operates by...
- Some customers may complain about infotainment center display
- Some customers may complain about infotainment center display
- Lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the...
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- This service bulletin provides testing and charging procedures in order to promote proper battery...
- Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s) of...
- Rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches...
- Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).
- Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.
- Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
- Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Accessory instructions can be found on OneMazda under Dealer Resources
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on as-needed basis, a...
- Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns
- Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote...
- Light Resistance and/or Unusual Noise When Turning Steering Wheel Left or Right: Some vehicles may exhibit...
- NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera...
- MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Crack in the lower center area of the windshield
- Some customers may complain about warm air from the climate control vents
- Ethanol is becoming a common additive in gasoline
- MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables...
- Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one...
- Ethanol is becoming a common additive in gasoline
- Light resistance and/or an unusual noise when turning the steering wheel in either direction
- If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder...
- All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in
- Check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the...
- This service bulletin provides information regarding the proper use of the driverâs floor mat to avoid...
- Some customers may complain about incorrect MAZDA CONNECT clock time
- Audio, navigation and phone concerns with mazda connect infotainment system (6TH generation).
- Some customers may complain that the frequency of replenishing the window washer liquid is higher than...
- Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may...
- Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF...
- There are currently 2 methods for cutting a new auxiliary key blank
- Accessory instructions can be found on OneMazda under Dealer Resources
- Apple carplay / andrid auro frequently asked questions (FAQ)
- Exterior trim heat damage when parked near a glass building
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- When performing vehicle services such as control unit software update, control unit...
- The rear differential case could develop a crack in the case, as shown below
- When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank
- Apple carplay / andrid auro frequently asked questions (FAQ)
- Mazda connect
- Lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the...
- Check engine light on with DTC P0126:00 and engine running cooler than normal / poor heater performance /...
- Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one...
- Multi-model - mazda mobile start customer satisfaction program (CSP05).
- The Mazda DCA-8000PM is required for all warranty battery testing
- Some customers may complain that the Blind Spot Monitoring (BSM) system is inoperative
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A)...
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Stains appearing on the hood, roof and/or trunk of the vehicle
- Multi-model - mazda mobile start customer satisfaction program.
- Light resistance and/or an unusual noise when turning the steering wheel in either direction
- In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Some customers may complain about the following MAZDA CONNECT⢠Temperature Warning message: ï· Display...
- Cracked rear differential.
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Some customers may complain about high engine oil consumption
- Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above
- Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a...
- Multiple warning lights on while driving with DTCs U0131:00 and/or U0151:00 stored
- Apple carplay / android auto frequently asked questions (FAQ): note
- Cracked rear differential
- Accessory instructions location
- Check engine light on with DTCs P2096:00, P2097:00 and/or P0524:00 that cannot be cleared by itself, and...
- When performing vehicle services such as control unit software update, control unit...
- Some customers may complain about the following message displayed in the Multi-Information Display: In the...
- New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in...
- SSPC0 - california registered vehicles diagnostic trouble codes (DTC) concern
- Check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the...
- Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control...
- When replacing manual or automatic transmission, make sure to remove the plug from the old transmission...
- Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below
- The ownerâs manual contains procedures and precautions for the maintenance and cleaning of plastic...
- One of the following DTCs stored in memory: ï· C1001:92
- Some customers may complain about a high frequency noise (like a mosquito sound) while the active driving...
- Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM...
- Some customers may complain about a MAZDA CONNECT system reboot or blank screen
- Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A)...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Lack of power under heavy load with no warning lights or dtcs
- When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Corrosion of the wheel nuts
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake...
- Warranty guidelines for returned transmission cores.
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very...
- Accessory instructions can be found in the Accessory eCatalog
- Guide lines and photos to determine if fluid/oil seepage or leak is severe enough to require warranty...
- Some customers may complain about a Mazda Mobile Start (MMS) system malfunction
- Some customers may complain about: ï· Intermittent engine no start ï· Instrument cluster red security...
- On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same...
- Some customers may have one or more of the following complaints: ï· Infotainment system reboots at times...
- Some customers may complain about poor heater performance even after the engine reaches normal operating...
- Some customers may complain about high engine oil consumption
- Some customers may complain about warm air from the climate control vents
- Some customers may experience one or more electrical malfunctions after a vehicle body repair
- After the installation of a new instrument cluster, the message "Fctry" or âÂÂFactoryâ is...
- The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is...
- One of the following DTCs stored in memory: C1001:92
- Some customers may find a piece of aluminum tape and/or black liquid on the driver side floor
- Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be...
- Accessory instructions location
- Symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later)
- Check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the...
- Creaking noise from the front shock absorber when going over bumps
- Some customers may complain about a MAZDA CONNECT system reboot or blank screen
- There have been warranty claims submitted for noise in differentials, transfer units and transmissions...
- Apple carplay⢠/ android auto⢠frequently asked questions (FAQ)
- On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same...
- On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same...
- Mazda ids inoperative with vcm-ii license expiration message
- Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above
- APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and...
- Squeak noise from the right front driveshaft at the automatic transaxle when driving
- In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak...
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear...
- Subject: Mazda Service Program (MSP) 53. 2019 CX-3 & 2018-2019 MX-5 With Direct Tire Pressure Monitoring...
- On certain subject vehicles, it is possible that the panic alarm system may activate while driving, and...
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Apple carplay? / android auto? frequently asked questions (FAQ)
- When the engine is started for the first time after parking the vehicle overnight in cold conditions...
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- DTC C1001:92 stored in memory
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Stains appearing on the hood, roof and/or trunk of the vehicle
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Check engine light on with DTC P0456 stored in the PCM memory
- The vehicles listed above are equipped with a push button start/stop ignition system
- Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise...
- This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination...
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts...
- On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A)...
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle
- When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with...
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid...
- The Mazda GR8-1291 is required for all warranty battery testing
- Some customers may complain of signs of oil on the struts or shock absorbers
- If a vehicle has body vibration or steering wheel shimmy while driving and the root
- Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or...
- All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in
- Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather
- Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with...
- Condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light...
- SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher)...
- If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set...
- Some customers may notice water entry into the front combination lights
- Some customers may experience a Blind Spot Monitoring (BSM) system that does not detect a vehicle in the...
- Following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due...
- Lack of power and the check engine light on with DTC P061B:00 and U0401:00 stored in the PCM memory when...
- Stains appearing on the hood, roof and/or trunk of the vehicle
- Some customers may complain about the Panic Alarm system activating while driving with the following...
- Some customers may complain about the following: Engine no start
- Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator...
- Check engine light on and/or failsafe with DTC P061B:00 stored in the PCM. This condition will likely...
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, a...
- Mazda mobile start (MMS) app error message installed on android devices
- Mazda mobile start (MMS) update instructions
- Electrical concern and/or multiple dtc's due to aftermarket device
- Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device
- Engine no start (key not detected)
- Mazda connect system frequently asked questions (FAQ)
- When troubleshooting a radar unit, DO NOT swap it with another vehicle
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Important
- Symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later)
- Had the wrong kit installed using a 21 mm wheel lock key
- If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal...
- If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may...
- As of May 1, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread
- MAZDA Mobile start (MMS) cannot communicate with vehicle
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