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October 8, 2013 Service bulletin

Equipment: electrical: navigational system(global positioning system)

Chevrolet technical service bulletin PIC5491D for 2006-2014 Chevrolet Malibu, 2006-2014 Chevrolet Silverado 1500 and 2006-2014 Chevrolet Impala and others.

Bulletin number
PIC5491D
Component
Equipment: electrical: navigational system(global positioning system)
Summary
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.

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