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December 18, 2015 Service bulletin

Electrical system: software

Chevrolet technical service bulletin PIT5484 for 2004-2012 Chevrolet Malibu, 2006-2007 Chevrolet Silverado 1500 and 2001-2005 Chevrolet Impala and others.

Bulletin number
PIT5484
Component
Electrical system: software
Summary
This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.

Owners of these vehicles have filed 16,154 complaints in the electrical category.

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