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June 28, 2024 Service bulletin

Programming Error

Ford technical service bulletin SSM 52675 for 2019-2020 Ford F-150, 2020-2024 Ford Explorer and 2020-2022 Ford Escape and others.

Bulletin number
SSM 52675
Component
Unknown or other
Summary
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level

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