2020 Mercedes-Benz Gle 350 E technical service bulletins
184 technical service bulletins and manufacturer communications cover the 2020 Mercedes-Benz Gle 350 E, including one warranty extension.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the...
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic...
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Only vehicles with a variable transfer case are affected
- Clanking noise from the area of the speakers in the doors
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic...
- This document is intended as a pre-case diagnostic reference for transmission related concerns
- Mercedes-Benz USA is currently experiencing limited availability of transmission fluid specification ATF...
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed,...
- The part numbers listed in the chart below should no longer be installed, and any existing stock must be...
- Headlamp, front fog lamp leaky or fogged
- Headlamps leaking or fogged
- After the charging process is complete, an instrument cluster message with a charging error appears and FC...
- Check engine light on with the following fault is current in the VGS Control Unit: P084300 Oil pressure...
- (Original LI document #: LI27.35-P-079039) Clicking noises from the electro-hydraulic control unit (EHS)...
- Vehicle will not start after DC charging Warning in the instrument cluster related to High-voltage on...
- Possible complaints about shift quality, issues with learning the park lock, and slipping/rinse entries in...
- Electrical system
- Electrical system
- After a software update for instrument cluster (IC) control unit (N133/1) is performed the following...
- Head-up display permanently or sporadically unavailable
- MBUX head unit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or...
- In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or...
- In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the...
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Headlamp, front fog lamp leaky or fogged
- The message "Device detected at diagnostics connection See Owner’s Manual" appears sporadically in the...
- Instrument cluster message for rear turn signal lamp despite functioning rear lamp
- Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious
- Customer concern of Air Conditioning not cooling
- A clicking/ticking/taping noise from underneath the vehicle with engine off during ECO stop event or after...
- Complaint
- Electrical system
- During a phone call, the called party has difficulty understanding/cannot understand the driver, or...
- Please note that the exact quick test conditions must be met as seen below
- The flap of the reversing camera opens and closes by itself during forward travel several times during the...
- Customer-perceived problem: • Fuel gauge reading implausible • MIL ON (market-dependent) N118/3 Fault...
- Paint damage on door paneling in area of door handle (see picture 1).
- Fuel door may require several attempts to open
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the...
- Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick...
- Only vehicles with a variable transfer case are affected
- Washer fluid system leaks
- "Active Emergency Stop Assist Currently Unavailable" and "Active Steering Assist Inoperative" instrument...
- Check engine light on. One of the below fault codes is current in the engine control module (N3/10)
- After a control unit replacement of "N112/9
- Engine
- When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the...
- Individual functions such as sliding sunroof or roller sunblind can no longer be operated using the...
- Headlamp or front fog lamp leaky or fogged
- To insure vehicle down time is kept at a minimum and all required information is available when case is...
- • Head-up display permanently or sporadically unavailable
- Customer concern of Air Conditioning not cooling
- Yellow coolant warning system message appears in instrument cluster
- Rear lamps fogged up/not leaktight
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G-TRONIC automatic...
- • Seats cannot be adjusted • Seats cannot be folded • Seats in the 2nd seat row cannot be locked or...
- The following event codes are logged in control unit IDC213
- 1. Cracking noises from the area of the rear axle 2. or a message in the instrument cluster "ESP, ABS failed".
- Message in Instrument Cluster: "Active Brake Assist function restricted". The driver assistance systems...
- Work procedure 1. Connect XENTRY Diagnosis
- Customer concern of Air Conditioning not cooling
- The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the...
- Tailgate opens unintentionally
- The radio station favorites list is no longer present after bus idle Saving process during download...
- Electrical system
- A knocking noise can be heard from the area of the steering gear or steering column tube, and a "cracking"...
- The steering wheel generates grinding noises between the steering wheel and steering column switch module...
- Noises in the steering column area when steering
- Electrical system
- Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is...
- Electrical system
- Crease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats...
- Electrical system
- Excessive resistance of door side windows when being raised/lowered, cracking and/or squeaking noises
- The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle
- Electrical system
- The Mercedes me connect services cannot be activated
- The customer may note the following complaints
- In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice...
- Cracking and creaking noise from area of roof frame, C-pillar (inner) when driving on rough terrain
- Check upper transverse control arm of front axle on left and right, replace upper transverse control arm...
- Ambient lighting malfunctions sporadically, mainly in the Ocean Blue color value and with animation "ON"....
- Knocking noises from area of steering gear, particularly when decelerating or accelerating
- No power steering available following engine start, warning message and indicator lamp "Steering" active...
- Tailgate opens unintentionally
- The mirror glass of the outside mirror is actuated in the wrong direction when retrieving the memory...
- Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position...
- Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position...
- Metallic noises from area of instrument panel
- Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All...
- Yellow coolant warning system message appears in instrument cluster
- On vehicles with "ARTICO man-made leather upholstery" or "ARTICO man-made leather upholstery / DINAMICA...
- Equipment
- Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position...
- Malfunction due to the ingress of dirt during the repair of the hydraulic system
- Noises from the area of the steering column
- The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand...
- Electrical system
- Fault message, suspension, max
- Cause Communication fault between electrohydraulic suspension component parts through out-of-date software...
- • Seats cannot be adjusted • Seats cannot be folded • Seats in the 2nd seat row cannot be locked or...
- The result from the XENTRY battery test does not match the current state of the battery
- Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class,...
- The following complaints may be noted by the customer: • Upon selecting navigation, the central display...
- Intermittently, engine switches off within a few seconds after being started via the Remote Engine Start...
- Engine and engine cooling: exhaust system: emission control
- Engine and engine cooling: exhaust system: emission control
- Perform SCN coding in the active suspension and damping system control unit
- Replace bolts for centering flange on integrated starter-alternator
- The garage door hand transmitter cannot be initialized with the integrated garage door opener in the...
- Equipment
- The steering wheel surface has damage Vehicle maximum 6 months after initial registration
- AIRMATIC fault message in instrument cluster
- Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar)...
- The exhaust gas cleaning information label does not correspond to currently valid specifications
- MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
- MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated
- Functional impairment of 48 V on-board electrical system "
- Model series 167 noise on B/C/D pillars.
- Upon selecting navigation, the central display may show the following message: "Map data does not match...
- The customer may note that the Dashcam feature is inoperable with one of the following complaints.
- Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises.
- Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
- Insufficient charging or no wireless charging with iPhone 12.
- Customer complains that check engine light is on.
- Yellow "Coolant" message in instrument cluster.
- The customer may note that the Dashcam feature is inoperable with one of the following complaints
- Launch NCU 2021070020- Perform SCN coding in powertrain control unit
- Coolant warning in instrument cluster
- Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional"
- Noticeable Vibrations At Steering Wheel
- For plug in hybrid and electric variants: Complaints about the electric range
- With engine M17x the ME Control Unit: "The Coolant Temperature is Below the Specified Temperature"
- New map data cannot be downloaded by the customer from the Mercedes me PortalNew map data cannot be...
- Message (yellow) in IC "Active Brake Assist currently restricted, see operator's manual, Remedy:...
- Engine and engine cooling
- Armrest In Center Console (Front) Only Opens On One Side Or Not At All
- Engine switches off again when re-attempting Remote Start via Mercedes me App. This only occurs if the...
- BR167 front brake squeal with engine code M264 and option code P31
- Steering wheel heater and/or Distronic cannot be activated
- After ignition ON, the following message is shown on the instrument cluster
- Fault in 12 V interlock circuit
- When ordering the electrohydraulic controller unit (EHS) using the part number stated on the EHS, the...
- Suspension fault message in instrument cluster to drive at max
- Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises
- Air bags
- In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal...
- The seat cushion cover on the front seat cracks when side bolster is equipped with "ARTICO man-made...
- If the exhaust flap is operated or the drive program is changed within 10 seconds of the engine being...
- 1. Front seat moves forwards (fore/aft adjustment) when the seat backrest is adjusted backwards
- The backrests of the second seat row (60% and 40% side) are offset relative to each other.
- 1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough...
- Warning display message for eSuspension, various causes and remedies listed.
- Model Series 167: Cracks In ARTI- CO Seat Cushion Cover On Front Seat
- Electrical system
- Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles
- Yellow Coolant Temperature Warning in the Instrument Cluster
- Check engine light on and FC P146264 sto- red in engine and fuel pump control units
- Replace charge air hose between charge air cooler and turbocharger
- Tires: pressure monitoring and regulating systems
- Replace fuel hose in front lower engine compartment
- Replace automatic transmission
- Vibrations Or Howling Noise From The Area Of The Rear Axle
- Gasket may settle causing a slight oil leak.
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