Check a VIN

February 26, 2014 Service bulletin

This Preliminary Information communication provides information to the technician about vehicles that have...

Chevrolet technical service bulletin PIC5491E for 2006-2015 Chevrolet Malibu, 2006-2011, 2014 Chevrolet Silverado 1500 and 2006-2015 Chevrolet Impala and others.

Bulletin number
PIC5491E
Component
Electrical system
Summary
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.

Owners of these vehicles have filed 18,508 complaints in the electrical category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Chevrolet Malibu?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history