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May 1, 2016 Service bulletin

Bluetooth Connection Failures

BMW technical service bulletin B840314 for 2007-2017 BMW X5, 2007-2016 BMW 328I and 2011-2017 BMW X3 and others.

Bulletin number
B840314
Component
Equipment
Summary
Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.

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