February 3, 2021 Service bulletin

Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot...

Ford technical service bulletin SSM 49541 for 2018-2020 Ford F-150, 2018-2020 Ford Explorer and 2018-2020 Ford Escape and others.

Bulletin number: SSM 49541
Component: Equipment
Summary: Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates.

Vehicles covered

See the problems and recalls for an exact car

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.