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October 5, 2023 Service bulletin

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect,...

Ford technical service bulletin TSB 23-2307 for 2019-2020 Ford F-150, 2020-2023 Ford Explorer and 2020-2022 Ford Escape and others.

Bulletin number
TSB 23-2307
Component
Equipment: electrical: infotainment: software
Summary
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.

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