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Ram Promaster recalls

There are 46 safety recalls on record for the Ram Promaster, covering 4,112,228 vehicles in total across all the models in each campaign. Newest first.

Ram Promaster recalls by model year

2026 52025 52024 62023 62022 92021 82020 52019 92018 102017 102016 142015 122014 12

All recalls

Steering: electric power assist systemReported September 29, 2026 · 265,512 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Risk
A loss of power steering assist can increase the risk of a crash.
Remedy
Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on on October 6, 2026.

Recall number 26V621000 · Recall details

Back over prevention: sensing system: cameraReported August 13, 2026 · 844,028 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler Pacifica Plug-In Hybrid, Chrysler Voyager, and 2026-2027 Chrysler Pacifica and Dodge Charger vehicles. The rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview camera image that fails to display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Radio software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning September 2, 2026. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 78D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on on August 20, 2026.

Recall number 26V531000 · Recall details

Seat belts: critical fastenersReported June 2, 2026 · 15 vehicles affected
What is wrong
Braun Corporation (Braun) is recalling certain 2026 Ram ProMaster vehicles equipped with Q'Straint's One-Combo Belt, with part number TX11258-BA. The wheelchair seat belts may have incompatible connectors and fail to properly restrain occupants.
Risk
Improperly restrained occupants have an increased risk of injury during a crash.
Remedy
Dealers will replace the seat belt, free of charge. Owners may contact Braun's customer service at 1‑800‑488‑0359.

Recall number 26V357000 · Recall details

Seats: mid/rear assemblyReported May 1, 2026 · 14 vehicles affected
What is wrong
Braun Corporation (Braun) is recalling certain 2026 Ram ProMaster vehicles. The rear bench may have only two of four seat legs installed. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Risk
An incomplete seat may not properly restrain an occupant, increasing risk of injury during a crash.
Remedy
Dealers will install two additional seat legs, free of charge. Owners may contact Braun customer service at 1‑800‑488‑0359.

Recall number 26V280000 · Recall details

Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor: Reported December 17, 2025 · 86 vehicles affected
What is wrong
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1‑800‑956‑6668.

Recall number 25V876000 · Recall details

Engine and engine cooling: cooling system: radiator assemblyReported October 23, 2025 · 300,691 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on beginning October 30, 2025.

Recall number 25V720000 · Recall details

Electrical system: propulsion system: traction motor: controller: softwareReported October 6, 2025 · 790 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning October 16, 2025.

Recall number 25V665000 · Recall details

Back over prevention: sensing system: cameraReported August 26, 2025 · 219,577 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 59C.

Recall number 25V552000 · Recall details

Back over prevention: sensing system: cameraReported May 21, 2025 · 235,640 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 40C.

Recall number 25V330000 · Recall details

Back over prevention: sensing system: cameraReported June 13, 2024 · 1,033,433 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Recall number 24V436000 · Recall details

Structure: body: doorReported June 6, 2024 · 266 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Risk
A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 53B.

Recall number 24V416000 · Recall details

Electronic stability control (ESC)Reported April 25, 2024 · 2 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk
Driving with an inoperative electronic stability control system can increase the risk of a crash.
Remedy
Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 43B.

Recall number 24V290000 · Recall details

Exterior lightingReported March 14, 2024 · 12,375 vehicles affected
What is wrong
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
Remedy
Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 21B.

Recall number 24V197000 · Recall details

Seat belts: front: buckle assemblyReported February 22, 2024 · 27,744 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 02B.

Recall number 24V129000 · Recall details

Power train: automatic transmission: internal: park pawlReported April 27, 2023 · 165,503 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Risk
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 44A.

Recall number 23V301000 · Recall details

Back over prevention: sensing system: cameraReported December 22, 2022 · 38 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is ZC5

Recall number 22V947000 · Recall details

Seat belts: rear/other: retractorReported September 9, 2021 · 10,372 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Recall number 21V699000 · Recall details

Power train: automatic transmission: lever and linkage: column shiftReported October 15, 2020 · 20 vehicles affected
What is wrong
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1‑574‑293‑9191. Prime-Time's number for this recall is W00.

Recall number 20V582000 · Recall details

Air bagsReported June 25, 2020 · 114 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Risk
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Remedy
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1‑800‑853‑1403. FCA US's number for this recall is W52.

Recall number 20V374000 · Recall details

Seat belts: front: retractorReported May 5, 2020 · 5 vehicles affected
What is wrong
National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1‑800‑443‑4540 or National Van Builders customer service at 1‑800‑527‑7477.

Recall number 20V250000 · Recall details

Seat belts: front: retractorReported April 20, 2020 · 205 vehicles affected
What is wrong
TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1‑800‑443‑4540.

Recall number 20V222000 · Recall details

Power train: automatic transmission: lever and linkage: column shiftReported January 23, 2020 · 222,207 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1‑866‑726‑4636. Chrysler's number for this recall is W00.

Recall number 20V036000 · Recall details

Equipment: appliance: air conditionerReported November 15, 2019 · 99,128 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Risk
An overheated fan motor increases the risk of a fire.
Remedy
Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is VB2.

Recall number 19V818000 · Recall details

EquipmentReported June 11, 2019 · 325 vehicles affected
What is wrong
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1‑800‑384‑4400 or Unicell at 1‑716‑853‑8628.

Recall number 19V428000 · Recall details

SeatsReported April 29, 2019 · 544 vehicles affected
What is wrong
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1‑800‑443‑4540 or New England at 1‑800‑886‑9247.

Recall number 19V333000 · Recall details

SeatsReported April 18, 2019 · 2,080 vehicles affected
What is wrong
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1‑734‑453‑6452.

Recall number 19V313000 · Recall details

SeatsReported March 22, 2019 · 776 vehicles affected
What is wrong
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1‑800‑443‑4540 or TransitWorks customer service at 1‑855‑337‑9543.

Recall number 19V229000 · Recall details

SeatsReported March 1, 2019 · 90 vehicles affected
What is wrong
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1‑800‑443‑4540 or Prime-Time Specialty Vehicles at 1‑574‑293‑9191.

Recall number 19V332000 · Recall details

Electrical system: wiring: front underhoodReported August 9, 2018 · 12,779 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk
A vehicle stall can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.

Recall number 18V524000 · Recall details

EquipmentReported December 21, 2017 · 61,791 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
Risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403 or Kidde customer service service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall number 17V824000 · Recall details

EquipmentReported December 8, 2017 · 550 vehicles affected
What is wrong
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Recall number 17V786000 · Recall details

Air bags: side/windowReported November 14, 2017 · 3,514 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
Risk
A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T64.

Recall number 17V712000 · Recall details

Equipment: other: labelsReported April 25, 2017 · 113,896 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T24.

Recall number 17V273000 · Recall details

Air bags: frontalReported December 16, 2016 · 25 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2017 RAM ProMaster vehicles manufactured October 1, 2016, to December 7, 2016. The seat mounted side air bag inflator initiator may fail to ignite during a crash.
Risk
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. The recall began February 7, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S96.

Recall number 16V910000 · Recall details

Power train: automatic transmissionReported July 12, 2016 · 329,540 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Risk
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S55.

Recall number 16V529000 · Recall details

Power train: automatic transmissionReported June 24, 2016 · 26,298 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Risk
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S44.

Recall number 16V461000 · Recall details

Electrical system: softwareReported April 28, 2016 · 6,422 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk
Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S22.

Recall number 16V253000 · Recall details

Electrical systemReported April 11, 2016 · 23,930 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
Risk
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S24.

Recall number 16V202000 · Recall details

Electronic stability control (ESC)Reported February 10, 2016 · 57 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram ProMaster vans manufactured October 21, 2015, to December 17, 2015 and equipped with 3.0L diesel engines. If the driver has disabled the electronic stability control (ESC) system, the system is required to be reactivated the next time the vehicle is started. The recalled vehicles have an Anti-Lock Brake System (ABS) control module that may not reset the ESC to active status when the key is turned off and back on quickly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Risk
Operating the vehicle with the ESC off may increase the risk of a crash.
Remedy
FCA will notify owners, and dealers will the update ABS control module software, free of charge. The recall began March 1, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S04.

Recall number 16V076000 · Recall details

Electrical system: ignition: switchReported November 25, 2015 · 16,106 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster vans manufactured October 1, 2014, to June 17, 2015. The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.
Risk
An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R64.

Recall number 15V799000 · Recall details

Air bags: side/windowReported April 15, 2015 · 2,408 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster City vehicles manufactured November 6, 2014, to March 17, 2015. The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 214, "Side Impact Protection."
Risk
In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.
Remedy
Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on May 6, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R19.

Recall number 15V223000 · Recall details

Tires: pressure monitoring and regulating systemsReported October 8, 2014 · 23,053 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring Systems."
Risk
If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P62.

Recall number 14V633000 · Recall details

Seats: front assembly: head restraintReported September 4, 2014 · 18,953 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
Risk
If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P53.

Recall number 14V533000 · Recall details

Exterior lightingReported June 4, 2014 · 17,727 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
Risk
This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
Remedy
Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P32.

Recall number 14V294000 · Recall details

Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittingsReported February 4, 2014 · 5,664 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.
Risk
Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1‑800‑853‑1403. Chrysler's number for this recall is P03.

Recall number 14V034000 · Recall details

Vehicle speed control: accelerator pedalReported February 4, 2014 · 7,935 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.
Risk
A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.
Remedy
Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1‑800‑853‑1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.

Recall number 14V032000 · Recall details

Questions about the Ram Promaster recalls

How do I check if my Ram Promaster has an open recall?

Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.

Do I have to pay for a recall repair?

No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.

How many recalls does the Ram Promaster have?

46, covering steering, back over prevention and seat belts.

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