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February 17, 2017 Service bulletin

Electrical system: software

Chevrolet technical service bulletin PIC5588C for 2000-2017 Chevrolet Malibu, 2006-2011, 2014 Chevrolet Silverado 1500 and 2000-2017 Chevrolet Impala and others.

Bulletin number
PIC5588C
Component
Electrical system: software
Summary
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

Owners of these vehicles have filed 36,973 complaints in the electrical category.

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