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January 1, 2014 Service bulletin

ConnectedDrive/BMW ASSIST Features Are Inoperative

BMW technical service bulletin 652513 for 2007-2015 BMW X5, 2007-2015 BMW 328I and 2011-2015 BMW X3 and others.

Bulletin number
652513
Component
Electrical system
Summary
"ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. No traffic information (RTTI / ARTTI) BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. No active contract for ConnectedDrive features Offboard Availability (Backend) system issues The external network was/is inoperative. No data is sent to the vehicle."

Owners of these vehicles have filed 2,177 complaints in the electrical category.

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