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March 1, 2014 Service bulletin

ConnectedDrive/BMW Assist System Information and Availability

BMW technical service bulletin 840114 for 2007-2015 BMW X5, 2019 Mazda MAZDA3 and 2007-2015 BMW 328I and others.

Bulletin number
840114
Component
Equipment: electrical
Summary
ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: BMW Assist Inoperative ? SOS call ? Roadside Assistance call My BMW Remote App BMW Online - Google local search Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues The external network was/is inoperative. No data is sent to the vehicle.

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