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July 1, 2014 Service bulletin

ConnectedDrive/BMW Assist System Diagnosis Information

BMW technical service bulletin 840214 for 2007-2015 BMW X5, 2007-2015 BMW 328I and 2011-2015 BMW X3 and others.

Bulletin number
840214
Component
Electrical system: software
Summary
ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

Owners of these vehicles have filed 2,189 complaints in the electrical category.

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